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Is the caregiver telling you this directly OR is it the case where your mom or dad is telling you this is what their caregiver is telling them? The elder may not have it correct.
Ferris has a good point in that this caregiver may have issues related to not being able to get paid. Where my mom is, there often are issues in fraudulent SS cards being used so can't get paid till it is cleared up.
My parents had someone who helped them for a while. She hit them up for money a good bit. She still owes them about $1000 worth of services, which I know we'll never use. Some people just have no shame.