I don't want to cause a fuss, or cause trouble for my wife, but there seems to be a lack of proper quality care for my wife at my local hospital. She is a Medicare patient so I guess does not deserve much attention. What can I do? My wife has AL and I suspected a UTI so I took her to the ER. We got there about 10:00 AM and waited with a couple others until 2:00 PM when the staff got back from lunch. She was put in a bed and we waited. Many different people came in to inquire "what seems to be the problem?". Twice my wife needed to wee and so I took her to the bathroom and each time about 5 minutes later a young guy showed up with a container to get a wee sample. "Sorry she just went", so we need to wait another two hours. Third time lucky. By 7 PM, we had not eaten or been offered food all day and my wife was getting agitated because she was not given her regular dose of AL medication a 2 PM and 5 PM to stop her agitation like she gets at home each day. She got in a very bad mood. She had had enough and tried to get out of there and pushed a staff member so they called security. I told anyone who would listen that she needed her meds - not security. Anyway she was committed to the psych ward where she has been for two weeks. There are three nurses and four staff for five patients in the ward but she has fallen three times (other patients told me). She has big bruses on her bum. There is a white board in the ward to record falls - none recorded. I haven't said anything. Staff seem to constantly socialize together, watch TV or endlessly study their computers. The nurses only come out of their office to take vitals and give medications.