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do they have a family member to help?

who is not co-operating ? the elder law attorneys?

are you related to the person?

what kind of problems exactly ?
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Have the resident ask to see the residential social worker. Sorry, that's all I can offer.

Otherwise, you'll have to give more information, as Wally has asked. The people here who might be able to assist you will definitely need to know the problem first.
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As already suggested, more information is needed. Exactly who isn't cooperating in getting an attorney?
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Because the attorney can hide more assets legally & nursing home wants all the assets! Duh! Get attorney on your own & then they will communicate w nursing home.
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Good luck. I'm going through the same thing 😢
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