I strongly recommend against using Villa Rosa Nursing Home. The day staff suffers from a general lack of responsiveness and appears to be understaffed. It was difficult to find someone on the floor to provide assistance; when I did find someone they were devoid of any sense of urgency. My Dad needed assistance going to the bathroom and I could not find any staff to assist. I asked a respiratory therapist for assistance; she had a bad back. I asked the RN on the floor for help; she was too busy and told me to get a Nursing Assistant. Please note that she told me to get a Nursing Assistant; she made no attempt whatsoever to contact a Nursing Assistant, alternative staff at the facility, or assist in any way. I walked around the floor looking for a Nursing Assistant; there were none to be found. I helped my Dad to the bathroom and I got him back in the bed. I left him to again try to find staff to assist; I wanted to adjust his position in bed. When I came back to the room I found him on the floor, finally then, I received some assistance. My Dad had problems getting out of bed to go the bathroom. He would soil himself and it would take over an hour for someone to attend to him. The Organizational Ethos of Villa Rosa needs to change to one with a sense of urgency and responsiveness to patient needs. One caveat to the above, the evening staff in attendance during my father’s last hours, as well as the attending physician, were excellent.