Mirage Elderly Care/The Versailles

1 Calais Cir Rancho Mirage, CA 92270
Rating: 1.0
1 review  |  Write a review
Providing Assisted Living and Memory Care
Speak with a Rancho Mirage, CA senior living advisor now. Call (888) 456-2736

About Mirage Elderly Care/The Versailles

Mirage Elderly Care/The Versailles is an assisted living facility located in Rancho Mirage, CA 92270. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for Mirage Elderly Care/The Versailles

Rating: 1.0

October 2020
Linda, I am a past client
My mother passed away September 21,2020 under the care of the owner, Vicky Carlos/Theobald. •Vicky didn’t call anyone earlier regarding Mom’s deterioration two days before her death. She never called hospice when Mom was failing. The state mandates that all facilities, including board and care notify the hospice agency, doctors and the family of ANY changes such as fever, vomiting, injury, etc. The hospice nurse, Monica was there when I visited my mom the last time September 21, 2020. Monica told me she was not notified of my mom’s decline. Vicky told my sister that “Your mom just eats a few bites then pushes her plate away.” Nothing about the fact that your mom can’t move, or talk, or can’t swallow etc. When I called Vicky on my way to visit my mom she only told me that my mom wasn't answering her phone and "checked out". I was shocked to see my mom in a comatose state when I arrived. She was struggling to breathe and did not appear to know who I was. George, Monica’s supervisor, had no idea Mom was this bad. He went through all the notes and never was told any of this. •The owner, Vicky Carlos didn’t require face masks upon me entering her senior home/care facility. I visited my mom on three separate occasions and Vicky was not wearing a face mask each time. She didn’t require me to wear one either on any occasion. She did not take my temperature and did not require that I sign a log that I did not have COVID 19 or any symptoms of COVID 19. Vicky cut my mom's hair without her

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