My cousin has been at the Crossroads since December after having had a horrible experience at another facility. The Crossroads has earned my trust and confidence. As with any new relationship - of course, it takes work, on both parts but I can honestly say that the staff at Crossroads are professional, courteous and I believe they have the resident’s best interests at heart. They provide activities to stimulate the patients and keep them engaged. The facility is kept cleaned and is well maintained. The social worker works hard to satisfy the needs of each individual family's requests and that is a difficult task because it is hard to please everyone. The staff is very pleasant and friendly. I feel that they work as a team here and that is what counts.