We will take care of your loved one
Tender Care Nursing Agency was established as an end result of the accumulated research work and experience of its founder and Executive Director, Matilda Charles, M.Sc,GNA,CMT. Her ardent love to care for her sick mother and her mother in-law, both living in Matilda's home led her to be certified and licensed. The mother-in-law lived with Matilda and received daily care and attention for 10 years. This birthed her love for elderly care and Tender Care Nursing Agency. Presently in the state of Maryland, Tender Care Nursing Caregivers are providing quality care to the elderly anywhere in the state. Our mission is to enhance their quality of lives and their dignities as they age.Our action goes to assist, support or care for them to achieve a healthy happy ageing!
Tender Care Nursing is licensed in the state of Maryland to provide qualified and experienced Caregivers to the elderly who are sick, in recovery, in rehab, in hospitals or in their homes. At Tender Care Nursing Agency, we understand the need for empathy and compassion in giving care. We treat our clients with respect and dignity. Our Caregivers are carefully screened and tested. We do an extensive background and employment checks. They are certified and licensed by the Maryland board of Nursing.
We achieve desired results as testified by our clients or their loved ones. Many times we see improvement in our client's independence and sometimes full restoration. Where this is not possible we are happy to respectfully give care as recommended by their doctors and agreed by clients or family.
We are available to give care anytime, anywhere, 24 hours, everyday, all through the year.
Reviews for Tender Care Nursing Agency
While I personally did not receive care from Tender Care Nursing Agency, I have observed their care through two very close personal friends for several years. Each of the caregivers showed gentle yet confident ability to manage the particular need of their patient, from careful lifting from chair to bed or wheelchair to making sure the patient had their special items within reach ie:. water glass, hearing aid if necessary, TV remote handy, bed control availability, call button etc. I noticed that for the most part each of the aides had soft voices unless, of course, deafness was a problem. I notice that caregivers were well suited to the character and needs of the patient. I would, and already have, recommended this agency to friends in need of care tailored to the particular needs of the patient.
Berit K., I am a current client
We have used Tender Care Nursing for my mother's medicine management as well as her personal care. My mom needs help with pretty much everything. The nursing aides are amazing! Their compassion, caring, and reliability are outstanding. I can sleep well at night knowing that my mother's care is in the best hands. They treat my mom as if she was their mom. It doesn't get much better than this. Thank you Tender Care Nursing for taking such good care of my precious mom!
Phil, I am a past client
I have personally known Matilda and her tender care nursing group for many years. She and her group provide daily care for my mother, and it is their honest, loving attention for her that I appreciate most. I would hire them again in a heartbeat!
I am a current client
I met Matilda over six years ago when she began assisting my 98-year-old mother-in-law at an assisted living facility. It was clear from day one that Matilda was someone special who made a difference in people’s lives. We were so impressed that my husband and I helped Matilda start Tender Care Nursing Agency so she could raise the bar on Geriatric Nursing Assistant care in Baltimore. For our family, she and her staff have been a blessing. Matilda is the hardest working person I know. She does whatever it takes to get the job done in the right way. She has both the tender touch with older people and their families and the business skills to train, organize and motivate her staff. I’m amazed at all she does every day. Matilda does so many things well. She communicates effectively, giving my husband regular updates on his mother’s health and well-being. She solves problems quickly and creatively. She monitors Mom’s health and physical needs and makes sure they are acted on by staff and nurses at the assisted living facility. She manages transportation needs and when necessary provides the transportation herself. She and her team make my Mom look beautiful and they give her a sense of dignity and feeling of being loved. This is so important because we live 2,600 miles away. I am honored to know Matilda and to recommend the work that she and her team provide.
Kathy, I am a current client
TenderCare Nursing has given my Mom absolutely wonderful care for several years. Their nurses go above and beyond in loving caring ways - they keep her spirits up by making her laugh, reading to her, even painting her nails great colors. Because she's been under their care daily, she's experienced many of the staff and all have had good communication skills, arrived on time, were attentive, and very tender in doing her personal hygiene care. We've put total trust in Matilda and her staff and are very grateful for the peace of mind their care has given our family.
Frank, I am a current client
I have used Matilda / TCNA for nearly 2 years as a caregiver for my mom who has dementia. She is patient, upbeat, respectful and continually strives to keep mom motivated. As mom has aged, she finds that daily living becomes harder each day. Matilda tries new strategies, varies activities and helps keep mom at her best. Matilda continues to work within our guidelines as a partner who looks out for mom’s best interests and health. Our family is pleased to have her and recommends her.
JSB, I am a current client
My aging mother (100+ years) needed attentive help and wasn’t getting it from the typical GNA. Then I met Tender Nursing Care Agency and I knew they were a cut above. For three years they have worked to make my Mother’s remaining years comfortable and active, and throughout they have been a most caring, dependable and professional partner. I like that they anticipate problems and are proactive. That is very important because I live 2,500 miles away from my mother. When the weather is bad and roads are closed they find replacements and send me a text or email. When my Mom has a medical need they bring it to my attention and we agree on an action plan. And inside my Mom’s room they keep things organized, monitor the mail (and emails), attend carefully to my Mom’s hygiene and dress her with style and care, giving her a feeling of self-respect. The owner, Matilda, has very good organizational skills, excellent people skills and is always pushing the ball forward. I have a sister and two brothers who visit my Mom often and they all are delighted with Matilda’s work. We're very grateful to have found TCNA.