Sunrise of East Setauket

Two days after moving my mom in to Sunrise of East Setauket, we received a call that she tried to leave the secure area and we would have to arrange for separate care in the form of an aid that would cost over $5,000 a month (in addition to the almost $10,000 they charged to provide a “safe and secure place”). This is a very common symptom of a memory care resident and not once during the interview process did they say this would be needed. In fact, when I explained my mom would likely do this behavior, I was told all about their secure facility and alarms on the doors, etc. They were happy to take her one time (non refundable) move in fee, but are unable to staff the facility properly to provide the basic care a memory facility is expected to provide.