At Seniors Helping Seniors® The Borderland, we have a passion for meeting the needs of seniors in a way that provides both dignity and a sense of camaraderie. Our owners Mike & Yvonne Mercadel firmly believe we can do that through serving seniors in our communities. Mike and Yvonne are retired Naval Officers that have 50+ combined years of service. They are committed to a life of service and partnering with Seniors Helping Seniors® is a natural extension of their core values.
Our Seniors Helping Seniors® Core Values
We match seniors who need a hand with mature, active women and men who have a passion for helping others. Seniors Helping Seniors® in-home services was founded in 1998 with two simple ideas:
• Seniors can help each other age more happily and gracefully.
• Seniors who give, and those who receive, benefit equally.
We Provide
• An experienced, reliable resource for seniors who want to stay in their own homes.
• In-home care, companionship, and services from seniors who enjoy helping others.
• Reasonable hourly rates for seniors who want care and companionship.
• Reasonable hourly wages to seniors who want to provide these services.
About Our Founders
Seniors Helping Seniors® in-home care service was co-founded by Kiran and Philip Yocom in order to realize Kiran’s personal mission of providing care for those who can’t care for themselves. Before coming to the United States from India, Kiran worked with Mother Teresa for 14 years.
Reviews for Seniors Helping Seniors - East El Paso, TX
6 reviews | Write a reviewNadine, I am a current client
They were very helpful and kind. We worked out a schedule and will begin in September.
Cathy C, I am a current client
When my brother got sick, our family was very concerned. Since he has no family members close by, we were uncertain as to the best way to provide him with the help he needed. Fortunately, we were helped by Seniors Helping Seniors. This company provides exceptional services. Everyone involved in taking care of my brother has exceeded our expectations. At every turn, they have gone above and beyond. The interaction between the caregiver, patient, and the aides is very caring and compassionate. The aides are tremendously helpful and infinitely patient. The company’s Patient Portal is excellent and allows a free flow of information and is updated daily. The owners are hands on and have personally contacted me to express concern and provide information. On one occasion, they accompanied my brother to his appointment. That was greatly appreciated especially because we live so far away and are unable to do so. In addition, both owners are retired military and can help navigate the complex VA medical system. This was especially helpful as my brother is a veteran. Our family is Blessed that this company is assisting my brother in this trying time. I strongly recommend Seniors Helping Seniors to anyone in need of assistance.
I am a current client
My wife and I signed up recently with Seniors Helping Seniors. Our new caregiver is great! My wife has dementia and our caregiver is continuously engaging my wife to keep her mentally stimulated. She does our laundry, makes breakfast and lunch for us every day, and even takes short walks with my wife and dog. She has truly been a blessing to my wife and I. Having our caregiver gives my family from out of state peace of mind, because they can see all of our activities via portal set up by Seniors Helping Seniors. My family is even able to chip in on paying our bill through the portal. Seniors Helping Seniors was also very knowledgeable and helpful with explaining to me my VA benefits and programs to help me as a veteran. They do a great job!!
I am a current client
Seniors Helping seniors have been flexible in changes that we have requested. Have found them more than willing to go the extra mile to address issues. Haven't felt talked down to, bc we are seniors.
Frank, I am a current client
Seniors Helping Seniors has enabled my cousin to remain in his house after his mother died. He's been there 46 years, and has mental difficulties that make changes difficult. Seniors Helping Seniors was able to match my cousin up with a compatible caretaker that is a real friend to him. I have been very relieved that we didn't have to move my cousin to a care facility.
Mario, I interviewed this provider
Every step of the process went good.
