Senior Helpers of Upper Fairfield, New Haven, and Central Connecticut

In-Home Care Overview: Senior Helpers of Upper Fairfield, New Haven, and Central Connecticut

At SENIOR HELPERS of Upper Fairfield, New Haven, and Central Connecticut, we are dedicated to supporting families in our community with personalized care, no matter how big or small the task. Our mission is simple: to keep your loved ones safe while maintaining or enhancing their quality of life.

The owner of Senior Helpers of Upper Fairfield, New Haven, and Central Connecticut, Timothy Francis, PA-C, is dedicated to excellence in in-home care, which is evident in the distinct approach to caregiver training provided at our office. The CENTER OF EXCELLENCE is a training space designed as a realistic simulation of a client’s home, helping caregivers improve their skillset and ensuring they are ready to care for your loved ones. The center is located within our Senior Helpers office, with a focus on the highest-risk areas, such as the bedroom, bathroom, and kitchen.

Our goal is to help your loved ones stay in their own homes as long as possible, so they can thrive and live their best lives. We are fully licensed, bonded, and insured, with a team of thoroughly screened and continuously trained caregivers, ready to meet your family’s needs.

We specialize in both COMPANION CARE and PERSONAL CARE, offering support with transportation, errands, and activities of daily living (ADLs). Our unique LIFE PROFILE ASSESSMENT helps us determine the best collaborative care for each client, ensuring we provide the right level of support.

Additionally, Senior Helpers is proud to offer the SENIOR GEMS PROGRAM, a collaboration with Teepa Snow, a renowned expert in dementia and Alzheimer's care. Senior Gems is a proprietary program designed by Senior Helpers to aid in the care of people with dementia and Alzheimer's disease. It allows trained Senior Helpers caregivers to identify the characteristics of different stages of dementia, understand what a person can still do based on a gem level, and use specific strategies based on gem level to care for seniors.

If you're looking for compassionate, personalized care for your loved ones, we invite you to reach out to us for a FREE ASSESSMENT. Together, we can create a plan that best suits your family’s needs.

Care Services Offered by Senior Helpers of Upper Fairfield, New Haven, and Central Connecticut

  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Monitor Mobility
  • Mobility Assistance
  • Oral Hygiene
  • Respite Care
  • Toileting
  • Transfer Assistance
  • Transportation
  • Accompany to Doctor’s Appointments
  • Alzheimer's/Dementia
  • Assistance with Eating
  • Assistance with Light Exercise
  • Bathing/Dressing
  • Companionship/Socialization/Emotional Support
  • Errands/Shopping
  • Housekeeping
  • Incontinence Care
  • Laundry

Reviews for Senior Helpers of Upper Fairfield, New Haven, and Central Connecticut

Rating: 4.7

June 2025
Christy , I am a current client
Senior Helpers ha sido un sabor de vida. Mi papá tiene demencia y han encontrado al cuidador perfecto para él. Sam es profesional y compasivo. No tengo que preocuparme porque sé que está en buenas manos. Sam se asegura de que tome sus medicamentos, le prepare comidas maravillosas, limpie y lo lleve a donde tenga que ir. Es un gran alivio ya que trabajo 10 horas al día. Gracias Senior Helpers y Sam por brindar una atención tan increíble a mi papá.
June 2025
Angeliz , I am a current client
I just want to say thanks. I can't say enough good things about the team at Senior Helpers and I’d like to point out, Kailyn. She has been a true gem. I've had to change the caregiver schedule several times due to my unpredictable work
June 2025
Paul , I am a current client
Senior Helpers is a blessing. Tatiana comes on time, she has a great attitude, and she's very responsible for a young lady. Thank you so much for this wonderful service. My helper, Thatiana, is wonderful. She always comes on time, always has a smile on her face, and is very dependable. She does everything I ask of her and more. If ever a company had an employee worthy of special recognition, it's Thatiana. Thank you so much for sending her to me!
June 2025
KAREN , I am a current client
I had the pleasure of having Tim and his team by our side the last three weeks of our Mom's life. The ALF staff and hospice team were amazing but Tim and his team became like family. The last three weeks of Mom's life were enriched and blessed by the individuals caring for her from Senior Helpers. They not only took care of Mom, they took care of me too. That is something that will stay with me. Tim's passion for their patients and families is evident in his hands on approach with the team. I am forever grateful for what they provided and added to this life altering experience.
June 2025
linda , I am a current client
Just switched to Senior Helpers this week. Like night and day compared to the other company. Senior Helpers staff is professional, pleasant, patient, follow up is amazing, and most important the care givers are wonderful. Couldn’t be more pleased with my decision to switch to Senior Helpers. It’s been three weeks since my last review. Caregiver Yvette who carries the bulk of taking care of my dad is absolutely wonderful. Yvette is punctual, caring, patient, reliable in caring for my dad. To date all the aides have been a 9.5 on a scale of 1-10.
June 2025
Michele , I am a current client
I'm writing this review today in regard to Mr.[last name removed]. We call him Jay. Since he took this case on June 10th of this year, he's been nothing but professional and respectful. Especially,the way that he cares for my husband shows his passion he has for caring for seniors. He's been nothing but what me and my husband had prayed for and as long as my husband needs the care for however long it will be, I know Jay will be the right person to care for my husband leaving me with no worries at all. So I just want to say that me and my husband appreciate Jay a lot. We love him and he loves us and I just want it to be known the amazing job he's been doing.
June 2025
Jackie , I am a current client
This is our first time needing a caregiver. When Asley came she fit right in my mom loves Asley and so do we she is kind and has empathy and great skills. She just all around lovely. Thanks Tim for pairing her up with us we so appreciate it.
June 2025
John, I am a current client
The Senior Helpers Team took great care of my mom and dad. I would highly recommend them if you’re looking for in home care.
June 2025
Jay, I am a current client
Connie goes beyond the usual light house cleaning, laundry, and cooking. She takes time to share her thoughts about health issues and future needs. Keep up the great work, Connie!
June 2025
Cindy , I am a current client
Senior Helpers has been an excellent source of care givers to my mother in law. Her caregiver Melissa is very kind and thoughtful and truly goes above and beyond as a companion. She prepares her great meals, assists with her personal care and house keeping. I love that in good weather Melissa walks her around the neighborhood in her wheelchair allowing her to just enjoy being connected to the outside world and see her neighbors! It really makes a difference in her world.
December 2022
Steven, I interviewed this provider
So far very pleased
December 2020
I am a past client
The quality of care varies considerably. Some took excellent care, others were negligent and rude, especially during COVID when relatives are unable to visit and check-in. There was no coordination with the head office or between changing carers to document our parent's needs. I would not recommend them.

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