We are a family owned business that is part of a larger organization focused on creating an environment of quality living for seniors to stay in their homes. Senior Helpers is built on a foundation of trust. Honesty and integrity are the watchwords of our company. Thanks to our responsiveness, dependability and personalized care, Senior Helpers has become one of the most relied upon providers of in home senior assistance services. These qualities, among others, are what truly set us apart. We are committed to responding at a moment's notice and providing personalized daily plans that preserve seniors' independence and freedom. We have care options ranging from full-time to occasional check-ins.
Whether you need our assistance 24/7 or just a few hours a day, our offices are here to help. Our companion care or personal care service options are flexible and customizable according to your specific situation, and your personalized senior care plan can be a combination of any of our service offerings.
Our caregivers provide sensitive, confidential care in a way that respects your loved one’s dignity and well-being while helping them to remain independent for as long as possible. Senior Helpers’ in-home care services are tailored to meet the individual needs of each one of our clients and are available 24-hours a day, seven days a week, including all holidays and weekends. Our senior care services are available for the Palm Coast and surrounding areas.
Senior Helpers of the Palm Coast and St. Augustine understands the difficulties that a family faces when every day activities and personal tasks become challenging for a loved one to complete on their own as a result of an injury, medical condition, or simply part of the aging process. Our in-home care services also offer families the opportunity to take time out from caregiving responsibilities, leaving their loved one in the hands of a trusted Senior Helpers caregiver.
• Dependability of Service
• Continuity of Caregivers
• Peace of Mind for the Family
• Quality of Life for the Client
• Independent Living in the Home
Local owners, Bernie and Bette Fitzgerald, have a professional, process-oriented staff ready to serve clients and their families. Once you have determined that your elderly loved one needs assistance, it is important to honor their wish to remain happy and independent in their own home. However, for your own peace of mind, you need to know that they are completely safe and cared for in all situations.
When a prospective client contacts our office, they set up a complimentary initial assessment at the client’s location to discuss the client’s needs and formulate a care plan. If necessary, a staff member, Social Worker or RN (depending on the State regulations) will conduct a full nursing assessment to gauge the client’s status and clarify the care plan.
They determine the most appropriate caregiver for the client using the assessment information and the caregiver matching process. Service starts on the pre-determined date. Follow-up is conducted immediately after service begins and on a periodic basis to ensure excellent care delivery.
Compassionate and Qualified Caregivers
Who wouldn’t want to know that someone who genuinely cared about their well-being attends to their loved one? Our compassionate and qualified caregivers are trained and certified to the best industry standards and are serious about making sure their clients are safe and comfortable. Employing someone like this to check on and assist your loved one helps to ensure that nothing falls through the cracks when it comes to their health and comfort.
Where to Start: Our Initial In-Home Care Interview
Even when you are close to a senior family member, it can be difficult to know their specific needs. In some cases, they might be apprehensive to mention their more personal needs.
The complimentary, initial in-home care interview with a Senior Helpers consultant can help you survey your options. Together you can discuss your loved one's needs and our services to determine what is best for your entire family. We will cover:
• Your family's specific goals
• Your loved one's daily plan design and schedule
• Pricing and payment methods
• Implementation process
• Ongoing communication and follow-up plan
Senior Helpers Mission Statement, Vision, & Core Values
Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.
Our vision is to be your community’s leading home care company, setting a new standard of care and customer service for our industry.
Integrity without Compromise
We believe in demonstrating the highest levels of honesty and integrity in all interactions with others. We will not compromise this value for short-term gain or convenience.
Improve Quality of Life
We believe that our work in home care is about helping our clients and their families improve their quality of life during the aging process, maintain peace of mind, and enjoy independence in their own homes.
Open & Effective Communication
We believe that clear communication and open dialog are critical to building and maintaining positive relationships and creating exceptional experiences for others.
We believe that to be successful in a dynamic and competitive business like home care, we need to maintain positive habits of thought in all that we do. We encourage our team members and remind ourselves to think and act positively in every situation.
We believe that we can advance in our industry by continuously seeking opportunities to improve. We believe that it is important to constantly assess our current reality by examining facts and data. Our willingness to embrace the facts will help us grow and create exceptional experiences for our stakeholders.
We believe in the sanctity of human life and in celebrating the joy of life. We will foster this by creating opportunities for our clients, caregivers, employees, and franchisees to live a life that they can celebrate!
To learn more about our services or to speak with a Senior Helpers of the Palm Coast and St. Augustine Care Expert about your loved one’s unique needs, please contact us today.