Senior Helpers of Southeastern Massachusetts

Our Process
We have a professional, process-oriented staff ready to serve our clients and their families. When a prospective client contacts a Senior Helpers office, they set up a complimentary initial assessment at the client’s location to discuss the client’s needs and formulate a care plan. If necessary, a staff member or Social Worker will conduct an assessment to gauge the client’s status and clarify the care plan. They determine the most appropriate caregiver for the client using the assessment information and the caregiver matching process. Service starts on the pre-determined date. Follow-up is conducted immediately after service begins and on a periodic basis to ensure excellent care delivery.

Core Values

Integrity Without Compromise
We believe in demonstrating the highest levels of honesty and integrity in all interactions with others. We will not compromise this value for short-term gain or convenience.

Improve Quality of Life
We believe that our work in home care is about helping our clients and their families improve their quality of life during the aging process, maintain peace of mind, and enjoy independence in their own homes.

Open & Effective Communication
We believe that clear communication and open dialog are critical to building and maintaining positive relationships and creating exceptional experiences for others.

Positive Attitude
We believe that to be successful in a dynamic and competitive business like home care, we need to maintain positive habits of thought in all that we do. We encourage our team members and remind ourselves to think and act positively in every situation.

Continuous Advancement
We believe that we can advance in our industry by continuously seeking opportunities to improve. We believe that it is important to constantly assess our current reality by examining facts and data. Our willingness to embrace the facts will help us grow and create exceptional experiences for our stakeholders.

Celebrate Life
We believe in the sanctity of human life and in celebrating the joy of life. We will foster this by creating opportunities for our clients, caregivers, employees, and franchisees to live a life that they can celebrate!