Senior Helpers of Naperville

Whether you need Senior Helpers' assistance 24/7 or just a few hours a day, our offices are here to help with flexible service options.

We provide professional and compassionate in-home care so that our seniors can age in place. Whether your family needs us for a few hours or around the clock, we will always provide the kind of quality and responsive care that lets your loved one enjoy living independently at home.

Our Focus

Dependability of Service
Continuity of Caregivers
Peace of Mind for the Family
Quality of Life for the Client
Independent Living in the Home

Our Process

We have a professional, process-oriented staff ready to serve our clients and their families.

When a prospective client contacts a Senior Helpers office, they set up a complimentary initial assessment at the client’s location to discuss the client’s needs and formulate a care plan. If necessary, a staff member, Social Worker or RN (depending on the State regulations) will conduct a full nursing assessment to gauge the client’s status and clarify the care plan.

They determine the most appropriate caregiver for the client using the assessment information and the caregiver matching process. Service starts on the pre-determined date. Follow-up is conducted immediately after service begins and on a periodic basis to ensure excellent care delivery.

Senior Helpers Mission Statement, Vision, & Core Values

Mission Statement

Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.

Vision

Our vision is to be your community’s leading home care company, setting a new standard of care and customer service for our industry.

Core Values

Integrity Without Compromise

We believe in demonstrating the highest levels of honesty and integrity in all interactions with others. We will not compromise this value for short-term gain or convenience.

Improve Quality of Life

We believe that our work in home care is about helping our clients and their families improve their quality of life during the aging process, maintain peace of mind, and enjoy independence in their own homes.

Open & Effective Communication

We believe that clear communication and open dialog are critical to building and maintaining positive relationships and creating exceptional experiences for others.

Positive Attitude

We believe that to be successful in a dynamic and competitive business like home care, we need to maintain positive habits of thought in all that we do. We encourage our team members and remind ourselves to think and act positively in every situation.

Continuous Advancement

We believe that we can advance in our industry by continuously seeking opportunities to improve. We believe that it is important to constantly assess our current reality by examining facts and data. Our willingness to embrace the facts will help us grow and create exceptional experiences for our stakeholders.

Celebrate Life

We believe in the sanctity of human life and in celebrating the joy of life. We will foster this by creating opportunities for our clients, caregivers, employees, and franchisees to live a life that they can celebrate!