Senior Helpers Mission Statement, Vision, & Core Values
Our mission is to ensure a better quality of life for our elderly clients and their families by providing dependable and affordable care. We are a trusted and respected organization that takes a responsible role in supporting our clients and their families, our employees, and our community.
We have a professional, process-oriented staff ready to serve our clients and their families.
When a prospective client contacts a Senior Helpers office, they set up a complimentary initial assessment at the client’s location to discuss the client’s needs and formulate a care plan. If necessary, a staff member, Social Worker or RN (depending on the State regulations) will conduct a full nursing assessment to gauge the client’s status and clarify the care plan.
They determine the most appropriate caregiver for the client using the assessment information and the caregiver matching process. Service starts on the pre-determined date. Follow-up is conducted immediately after service begins and on a periodic basis to ensure excellent care delivery.
For our basic level of care, caregivers provide services such as companionship, meal planning and preparation, light housekeeping, laundry, medication reminders, and other general assistance. For sitter services, caregivers sit with and monitor a client during their hospital or facility stay. The caregiver can then follow the client home to provide a smooth transition.
For our advanced level of care, our professional and experienced caregivers provide basic companion care plus assistance with the Activities of Daily Living (ADLs), such as bathing, dressing, grooming, toileting, and ambulation assistance. These services are initially assessed and regularly monitored by either an on-site care coordinator, Social Worker or RN depending on the regulations of the state that the office is located in.
Our caregivers are available to provide 24-hour coverage, as long as they can sleep for eight hours per night and receive appropriate breaks. Live-in care can be provided for a minimum of two consecutive days, up to seven days per week indefinitely.
Peace of Mind Visit
Our unique Peace of Mind Visit program is a short visit each day to help clients with, among other things, bathing assistance, meal preparation, medication reminders, getting out of or in to bed, and “check-ins.”
We know it can be challenging for families when a member is discharged from a hospital. This service ensures that clients are guided through the outpatient surgery and recovery period. We are available for help prior to surgery and will accompany a client each step of the way through full recovery, including transportation to follow-up doctor visits.
Our caregivers monitor clients in hospitals, nursing homes, assisted living centers, continuing care retirement communities, etc., to be there when the family cannot, etc.
Respite care is a unique program to assist families by providing care for a short period of time, such as vacations.