Right at Home - Northern Lake County - Grayslake, IL

The caregivers (3) we have had over 5 years have been very good. Each one provides my father with delicate care and attention. I feel very comfortable leaving him in their care.

Right at Home has provided service and help to me that was so very needed. We have never used this type of facility, but they have been right on in helping me with decisions for caring for my husband. I have never been in this position, and they have guided me along with expertise to try and make it easier for me.

When your loved one needs more support than you can give on your own, it’s difficult to make the decision that you need to find a caregiver, let alone navigate all of the care agency options. I selected Right At Home because they took time to learn my loved one’s needs, provided an in-home consultation, and treated our situation with great empathy. Their administrative team is extremely professional, highly responsive, and has worked with me over time to adjust caregiver scheduling based on changing needs. I want to thank Mike, Zac, Ken, Betsy, Joanne, and their entire team for the dignity and respect they give to their clients. You all make people feel less alone in this journey and you are appreciated.

Right at home was easy to work with and my caregiver Samantha was wonderful, personable, attentive and extremely helpful. I will request her services again when I replace my other knee.

Right at Home was easy to work with and my caregiver Samantha was wonderful, personable, attentive, and extremely helpful. I will request her services again when I replace my other knee.

We had a wonderful caregiver for my Mom; Ceci was helpful and caring. Over the months, on the few times when Ceci was unable to make it. There were 3 other caregivers and Mom was happy with all of them. I was nervous when we first started using Right at Home about having a stranger in the house, and worried about how patient would they be with an elderly woman, would they spend the time looking at their phone... but Right at Home does an exceptional job of screening their applicants, and then following up on the quality of the caregiver. Deb, our Care Manager, did a super job of staying in contact with me, and assisting whenever our own family schedules (trips in from family, and trips out of town for Mom) caused short notice disruptions.

This is a top-notch agency. They are very supportive of their caregivers and clients. I was very impressed with the professionalism and family-oriented, friendly atmosphere. They also pay for sick days and vacation! And, you will get more on your birthday! They were also extremely accommodating to me when I explained what I could bring to them as a caregiver. They have many different types of caregivers here in that I was a Household/Homemaker Caregiver, which involves no personal care, but more companionship, light housekeeping, cooking, errands, social outings, etc. They also have Personal Care caregivers which entails the same but with more in-depth care. I had so many wonderful clients and one former client is now a lifelong friend! Please RUN to this agency! Caregivers and people seeking them will not be disappointed!

Right at Home is a good name for the company. It helps the client to stay at home longer, and the client gets relief. Right at Home helped me out the most with giving me some freedom to get the things I needed and the things I wanted to do. It was the first time in almost 10 years that I was able to go out and do what I wanted!

The personal care that Right at Home has provided helped me out quite a bit. Wheither it's them being able to get my groceries for me or having someone to talk to, they have been there.

Right at Home is very trustworthy and knowledgeable. The owner has special training so he understands dementia and what the client is going through. The services from Right at Home have made things easier for me. I am totally comfortable knowing that my mother is being looked after by someone that has knowledge and cares about my mother.

I would recommend Right at Home to people that need the services and say that they are amazing. They've impressed me by bending over backwards to accommodate my needs in many different situations.

The services from Right at Home help take care of my mom so I can continue to go to work and do other things that I need to do. Right at Home is friendly, compassionate, and they do what they say they will do.

I need to get out on occasion and Right at Home allows me to do so. Right at Home is reliable, understanding, accommodating, and their caregivers are very good to their patients

Right at Home hit a homerun with how well they did. The caregivers were able to make Helen feel comfortable when a stranger was in her home.

Right at Home is approachable, friendly, easy to work with, matches caregivers with clients well, follows up, visits, and calls their clients daily.

Nicole from Right at Home in Grayslake was beyond great. I was very apprehensive and the minute she showed up I knew everything would be fine. She was a very caring, professional and thorough. She took me to a medical appointment and was an extremely careful and excellent driver. Upon returning home she was more than willing to do anything else I needed. When I said I'd be fine she asked if I'd like her to go get anything or needed help getting situated as I'd just had a medical procedure. She was willing to stay until another person was able to be there (was coming shortly). She was also extremely trustworthy. It was evident in her behavior and attitude from the moment we met. I cannot say enough good things about her and the expedience with which I was able to obtain her services through this company. I will definitely be using this service again as I go through a difficult time with my health.

As a Certified Geriatric Care Manager, I am very interested and selective regarding referral sources for my clients. I have worked closely with Mike and his team from Right at Home in Grayslake and have found them to be professional, ethical and offer person-centered care. I would not hesitate to refer my clients to them and do so with great confidence.

I want to express my appreciation for the service to me by Right at Home in Grayslake provided after my recent hospitalization. To those of us who need down time to regain our health and who do not want or need to go into a nursing home it was time to call Right at Home. This firm covers many daily tasks, such as light housekeeping, shopping, and companionship during this period. I certainly would recommend this firm to anyone who in the future may find themselves facing this same situation.

My family’s situation started when my grandfather recently had hip surgery and was discharged from the hospital to a nursing home for rehab. During this time my grandfather was under pain medication that made him unsteady and prone to fall. He was doing great after the surgery but not aware to his surroundings and was not waiting for any nursing staff to assist him to the bathroom. My grandmother was very concerned about him falling and likely returning to the hospital for more injuries. Long story short is that the staff at the nursing home was short staff, like anywhere that you go now a days but doing the very best with the employees that they had. While speaking to a charge nurse she had suggested to use Right at Home care services for an overnight sitting service to make sure my grandfather did not get out of bed and further injure himself. My grandfather was discharged around noon on a Friday from the hospital and placed into the nursing home about an hour later. With our families concerns about him falling I called at 330 on a Friday to Right at Home services speaking with Mike, the owner. He assured me and my family that they would be able to get someone out to the nursing home as soon as possible and they did with great care and professionalism. We ended up using Right at Home for the next five days at night to watch over my grandfather which took so much stress off our family. The staff that stayed with my grandfather were excellent and Mike the owner even stopped in that following Monday to meet my grandfather and family. They were even able to provide our family with an online journal kept by the staff at night watching my grandfather on the events that took place while under their care. We knew that we made the right choice by using his company and staff. I would recommend Right at Home in Grayslake to anyone needing any of the services that they provided!

Mike and the staff at Right at Home in Grayslake showed care and professionalism while caring for my Mom. I cannot say enough about all the caregivers being outstanding. From the beginning with a care giver (Debbie) a couple days a week, through 24 hour hospice care, the staff was great.

The caregiver repeats himself when he knows my father does not understand. He speaks to my father in a kind tone of voice. Having Right at Home has given me another set of eyes to observe my father. The care gives me freedom to be away from my father knowing that there is someone who is there for him.

I was in the position where I needed some help in taking care of my 93-year old mother. After an exhaustive search, including different models of care and independent contract caregivers, we selected Right at Home in Grayslake. I have never regretted the decision. We had a great caregiver who was patient and compassionate. Finally, my husband and I could go out to lunch or dinner and not worry about Mom.

My brother in law needed daily care after a difficult month in the hospital and the nursing wing. I was not aware of Right At Home in Grayslake but from the first contact with Mike and his people they made the process easy. They have very good dedicated care givers in their group and the daily visits took care of all the needs of my relative. The job is not easy to interact with a new person who is not in the best state of mind but with daily visits they actually helped him to become more positive and back into his normal routine. The electronic portal Mike offers keeps you current with all activities and is easy to access and review 24 hours per day. That said if you need to speak with any of the staff you are connected right away. If the need comes back for Right At Homes services again I would not hesitate to call them. They are a very well run company.

We are currently using Right at Home Grayslake for my mom. They show up on time, and do their job very well. They help her with showering, do her laundry, cook meals, and clean her house. The only thing I can suggest that would be nice is just having one person come, but I think that would be impossible because she has had four different caregivers.

I am a 70-year-old quadriplegic that requires some assistance with everyday activity. Right at home of of Grayslake has given me a way to function at home, keep some dignity yet supply me with the assistance I require. I've had several people from right at home over the past months and all have been thoughtful efficient, punctual and caring. The scheduling has been painless and the administrative interaction has been professional. I would and have recommended this organization to anyone. Thanks to Mike, Laura and the rest, I am able to live a somewhat normal life.

Jenny goes ahead and does what I need. She notices when I miss something and takes care of it. Joe says she is the best. Would never trade her. She is the best. We love having her help us. We've had care through Right at Home of Grayslake for over a year.

We highly recommend Right At Home! Jeff our caregiver has been a positive influence for our family member with autism. The company has been very flexible offering staff members on short notice to help during an emergency. Jeff has been very flexible and patient. It is a relief to know that our family member is receiving quality care that we would give ourselves. So if you are looking for a company that provides a feeling of security for your love ones, Right At Home in Grayslake is your place!

Right at Home of Grayslake provides a very personal service. They are always there to introduce their caregivers to my dad. Will help with veteran's benefits tool. Always a phone call away for any problems or concerns and tried very hard to rectify any issues.

I cannot give enough praise for how Right at Home in Grayslake helped our family. I felt I was going insane and I was wearing myself ragged trying to take care of my mother while my dad was having hip surgery and I was also trying to take care of my own family. ALL of these fine professionals at Right at Home are caring and dependable and have done an outstanding job helping us.

I cannot begin to express my gratitude to the caretaker Jennifer. She knows just how to handle a person afflicted with dementia. Mike was so helpful guiding me to the right sources to get assistance. Right at Home of Grayslake is a real class act!

Until recently I was his only caregiver and I was always tired. Right at Home in Grayslake gave me all the information I needed to bring to the VA Hospital and now we have a caregiver for 12 hours a week. He comes five mornings a week and takes care of my husband. When he is here I go back to sleep for a few hours or I just get into bed and read a book and relax. I am no longer so tired

As my mother's dementia progressed, it became apparent that there was a need for a program to increase her engagement in everyday life. Right At Home of Grayslake provided caring, responsible people who brought out the best in my mom each day through enjoyable activities and conversation.

Being from out of state I was unsure of how my grandparents would be cared for. I really hit the jackpot with Right at Home in Grayslake. Mike and his employees treat my family with care, respect, patience and honesty. I am relieved to have found Right at Home. They have bent over backwards to meet my family's needs and make life for my grandparents much easier. They accommodate our family very well especially when there are unexpected situations. They have never not been there for my grandparents. I am relieved to have found them. I would highly recommend them.

We selected Right at Home of Grayslake after my mother’s needs changed following a stroke. The staff was always extremely kind, compassionate, and helpful. All of our concerns were addressed and any requests we made were met with a pleasant attitude. We did find that communication is critical, and when something is working or not working they will assist in every possible way to coordinate what is best for your needs and wants. We did have changing situations as my mother’s needs changed and the level of care and personal interest we experienced were more than we could have hoped for. It makes everything easier to handle when you know the people caring for your loved one are not only meeting their physical needs but are invested on a personal level as well, and are committed to managing the care program with your loved one for their very best case scenario. We always felt like she was in the best possible situation we could arrange when we were with Right at Home. It was an ideal situation that allowed her to live at home for much longer than she would have been able to without them, until she finally needed to be moved to a skilled care nursing center. It was further joyful for her that the staff has some volunteer time and visits occasionally at her new residence. All things considered, with all the difficulties these challenges present, we were enormously pleased and much relieved to have this organization partnering with us as we made these transitions.

Right at Home in Grayslake was so very helpful to me before my husband passed on. They had such good caretakers who were prompt filled with kindness and very willing to please both my husband and myself. If we needed anything all we had to do is ask and they were right there, filling that need.

My husband has Parkinson's disease. I was his sole caregiver until I spoke to the Right at Home in Grayslake staff. My husband is a veteran and they told me to speak to my husband's nurse practitioner at the VA Hospital about home care. I did and the VA will have a home care company come to my home three days a week for three hours per day. What a wonderful help for me! If I had not spoken to Mike S., I would not have asked the VA for help. What a change this will be in my life.

What a relief to have the help we need! Mike and Jennifer are very professional and attentive. Their care givers from Right at Home of Grayslake are top notch! We couldn't be more pleased with the help that Debbie and Allyson have given us.

Right At Home, Grayslake has been a Godsend for me! I wasn't sure if I wanted to sign up at first but once I did I was put at ease. My husband and i had 3 different caregivers at different times from Right At Home. Aida, Shradha and Yadhira were exceptional, kind and personable and really made me feel Right At Home! My husband John felt comfortable as well.

Wanda from Right at Home in Grayslake has been caring for my husband for the past 4 weeks and I would like to adopt her she is so kind and caring. My husband enjoys her so much both being in the military they have a lot in common. She is a hard worker and just takes over everything for me when she comes in enabling me to have a break to do other things. I am thankful for the VA setting this up for me.

I have the pleasure of having help from one of of Right at Home's providers, and just wanted others to know what a wonderful help this has been for myself and the gentleman I care for. Tony engages him in conversations and makes him laugh. I really think it helps that he is male because Frank seems to listen better to him and also he's just a big guy so he really has an effect on Frank. Right at Home of Grayslake has really made my life a little easier.

When I first contacted Right at Home of Grayslake, it was a difficult time for my family. While both parents were in the hospital not only did Mike S. offer his companies services but he went above and beyond to make the transition of bringing them home to live with my husband and myself smoother. There were a lot of family dynamics in play and different factions didn’t feel bringing them home was the correct way to the point of full blown arguments. Since they came home, the individualized care received has put them in a position to be in the mix of life again instead of surviving in a room staring at a white wall. My mother who had a severe stroke years ago and has spent months upon months in rehabilitation centers is beginning to talk again. The caregivers make sure to help them walk and get around and even the smallest of details such as sitting in a different chair has made a big difference in their mobility. It’s only been a week and a half, but I’m looking forward to seeing my parents awakening and enjoying every day of life again. Dealing with a professional company has many benefits. If there is a caregiver that isn’t working all that well or is doing something that isn’t viewed as appropriate, it’s a simple phone call to Mike and everything is handled.

I needed help with changing beds, laundry, light housekeeping and errands when I got home from the hospital. Mike, (owner of Right at Home), introduced me to the perfect person for my needs. She was excellent and I would definitely recommend Right at Home in Grayslake to anyone needing some type of home care.

I would recommend Right at Home's Grayslake office to anyone seeking in home assistance for a loved one. My mom is being well taken care of and I can feel assured that Mike continues to make sure that she is receiving good care from her caregiver. Her caregiver is lively, prompt and caring. Recommendations are made to improve my mom's quality of life and feedback is solicited from both her and I. I am very happy with Right at Home.

Initially I called Right at Home of Grayslake to perform a non-medical service to my father. Since that first call my father's condition greatly improved, no longer requiring that specific service. I called Mike on a Tuesday afternoon at 3:30 explaining my dad who was now living in an assisted living facility, was frustrated over not being able to perform some of his normal tasks at his computer. His computer has played an important role in his being comfortable in the new surroundings of assisted living. Mike not only was at my dad's apartment within less than two hours, but he also was successful in showing my dad exactly what the problem was , fixing it, and spending extra time just visiting with my dad. My dad is 95 years old. He has lived with me for the past thirteen years, until he fell and broke his hip in June, and now gets around in a wheelchair. The stress I have been feeling over him living in assisted living is nearly gone, due to the fact that I know I can rely on Right at Home to be there to help him when I cannot.

I am in full support of Right at Home in Grayslake as provider! Mike and his team provide quality interactions and services for the community he serves. As an activity director whom works, our facility has had the privilege of having mike as a volunteer. I see firsthand his standards in interacting with residents, and can only assure that his standards for hiring staff will be of equal value.

Michael the owner of Right at Home in Grayslake is a pleasure to work with, on behalf of my mother, during a difficult life transition. The young ladies he assigned to stay and care for her were pleasant and attentive. When the assisted living, evening CNA's would come in her room, my mother would defer to the Right at Home ladies for her care. I take that as a "Real" reference for the service.