Pleasant Manor Inc

27 Brand Avenue Faribault, MN 55021
Rating: 1.0
1 review  |  Write a review

About Pleasant Manor Inc

Pleasant Manor Inc is an assisted living facility located in Faribault, MN 55021. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for Pleasant Manor Inc

Rating: 1.0

April 2020
I am a past client
My mom only lived in Pleasant Manor (PM) under 2 months before she passed away and the trouble started the first day. First, the facilities are not clean, there is literally junk and garbage everywhere, it smells horrible, and you are lucky if you can’t get help from staff. The majority of the rooms are very cramped with little space- they’re shared between 2 people with a curtain as a divider so you have very little privacy and bathrooms are shared between 2 different rooms. There are no phones in any of the rooms. They are extremely understaffed. My mom would press her call button for a nurse/aide and she would wait anywhere from 20-40 minutes for anyone to come to her room and help. I witnessed the long wait times myself on multiple different occasions and witnessed multiple different patients in the hallways asking for help from the CMA's and aides and they were always told there would be a wait. Secondly, there was a lack of communication in all areas. They failed to schedule a paracentesis for my mom. Her discomfort got so bad that she was barely able to eat anything. They finally scheduled it but failed to communicate to them the medications she was on, so when she arrived they weren't able to do it. Third- Her dentures were thrown away by a staff member.

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