Pan-Afrik Homecare & Medical Transportation Services - Roslindale, MA

I want to thank Pan-Afrik Homecare for assisting me with recuperation from double hip replacement surgery. I thank Sarah for taking all my calls and assigning a caregiver like Jessica to me. She was so professional and cordial, patient and caring, the perfect person to have representing you on the phone. Marcia, the nurse, was so prompt coming to my home after my discharge from the hospital. She was an angel; she explained everything and just relaxed my anxiety about being at home. Her professionalism was extraordinary, a perfect person to meet with. Her empathy at taking my staples out was so appreciated and her skill amazing. Thank you for sending angels to me to get me back on my feet. Your agency came highly recommended to me, I would definitely recommend your agency to anyone looking for home care.

Thank you Pan-Afrik Homecare for the excellent service that Emily, Ivan, and Maurice just supplied my mother. I am beyond impressed and grateful for not only the technical help and support they've given my mother, but for the positive care and emotional support.

Whether it was only four hours or 24 hour around the clock care, the caregivers at Pan-Afrik Homecare & Medical Transportation were always punctual, kind, competent, and listened to my particular requests for food and privacy.

Pan-Afrik Homecare is responsive to my needs, punctual and they are always available... I like that. I like that I can contact them 24/7.

I liked the customer service, from Pan-Afrik Homecare, because it was very hands on, and they were quick to resolve issues. I thought they were a great company. The office was easy to communicate with because someone was always available no matter what time of the day it is. They were responsive to what I called about and I appreciated that the owners themselves would call me personally to check up on me and to make sure I am satisfied with their services.

Pan-Afrik Homecare is good at dealing with patients with dementia. They know how to set his mind at ease when it isn't working very well. They know how to react to his comments even though they are sometimes unusual. They know how to roll with the punches.

Our mother received excellent care from Pan-Afrik home care services. Their caregiver prevented our mother from falling and helped her to get around to do daily activities when we cannot be at home for her. Their Community Liaison came to our home and worked with our family to create the best care plan possible, was very informative, and we could call her anytime day or night if we needed her. The office staff was always professional and courteous regarding any questions, concerns, or changes that we needed to make for our mothers care. This company really proved to us that they not only cared about our mother and her well being, they cared about our entire family! We recommend Pan-afrik home care services to everyone.