Nurse Next Door is an award winning home care company that provides assistance and support with all non medical related care for the elderly, new and expectant mothers, post op patients, those with physical and mental disabilities and those who are rehabbing from injury.
We assist and support with companionship, light housekeeping, cooking, laundry, errands, transportation to and from appointments, medication management and reminders, bathing, dressing, toileting, grooming as well as range of motion exercises, mental and physical stimulation and all essentials of active daily living activities.
We qualify all of our caregivers through a comprehensive 3 step interview process, obtain three professional references, run a comprehensive national and state criminal background check, check them against the state and national sex offender registry and the abuse registry.
We are also licensed, insured, bonded and all of our employees are direct employees who we cover for workers compensation.
That is where the similarities end with the other home care companies as we focus not only on the task oriented aspects of care but truly getting to the heart of our clients and how we can truly make a difference in their lives.
We have set out to turn the care model on it's head and we achieve this by asking what it is the client wants to get out of our time together and by incorporating our proven happiness model to every client we support.
We studied happiness in seniors and discovered that about 40% of their happiness can be controlled and improved through 4 distinct areas that we incorporate into the customized care plan that we design for each and every client we support.
Those areas are play, travel and adventure, learning and growth and socializing/relationship cultivation.
We don't believe that seniors cannot play and still have fun, one of the questions that we ask in our caring consult evaluation is tell us one thing that you used to do that you really loved doing but no longer are doing any more.
We do not want to let a person feel afraid or overwhelmed in doing things that they used to love to do but are apprehensive about doing now because of their physical or mental limitations.
Travel and Adventure could be as simple as a client that we have who always wanted to go to Egypt but never was able to get there and now it would have been physically impossible to travel there.
His caregiver decided if he cant go to Egypt, maybe we can bring Egypt to him. She learned to cook Egyptian food, decorated his apartment to look like Egypt and rented Cleopatra for them to watch together.
It is amazing how the little things make such a huge difference in the lives of others. Learning and growth can be achieved through not buying into the adage that you can't teach an old dog new tricks. We had a client that always wanted to learn how to use a computer but always too intimidated.
Our caregiver signed him up to take computer lessons at the local community college and made sure she was always available to get him from and to his lessons. Within 3 months he could Skype with his grandkids and even opened a Facebook account.
Finally and most importantly is the emphasis that we place on socialization and relationships.
Seniors often are isolated and spend much time alone and we determined that by getting them active and involved engaging with others that their mental and physical health improved.
We get our clients involved with senior centers, book clubs, religious organizations, events and most importantly ensure that if possible they spend time with friends and family close by on a regular basis.
We also interject our four core values into every person we engage with and that is
1. Passionate about making a difference- We love to help others and see the positive impact we have on their lives.
2. Admire People- We want our clients and their families to feel good about us being there and help our clients feel better about themselves.
3. Find a better way- If something is not working for a client or their families then we need to be creative and think outside the box.
4. Wow Customer Experience- We want to make raving fans out of our clients and will do whatever it takes to bring them peace of mind.
Our tagline says it all about us, At Nurse Next Door we are not just about health care but also about caring.