Very poor home residents not being taken care of like they should. staff is very lazy at times and doesn't check in on them like they should. The staff is very ruff with the residents. The residents are ignored when they need to see a doctor. Family members have to do the nurses job a lot of the time even though it is not their job. They don't listen to family members about the health of their loved ones. When you have a resident that has fallen 11 times and busted both of her hips and bruised her tail bone, then theirs a big problem. When mention this to the Director of the business, she just laughs about it, along with the other employees. Cant find a joke in this position at all. This place is a big joke and some of the staff disregards your care for your loved ones. Lawyer will be contacted and so will public health. Am looking for a different home for the loved one this is not a four star home like they say. This home is a NO STAR home.