HomeWell Senior Care of Collin County - Veteran of the healthcare industry are experienced service & care coordinators.
HomeWell Senior Care of Collin County is owned and operated by Steve and Leslie Whatley. Their home care agency was conceived through hands-on experience with caring for Steve’s father, A. C. “Papa” Whatley, for over 6 years. Both Leslie and Steve understand firsthand the challenges of caring for an aging loved one. They've experienced the stressful emotional roller coaster that accompanies the difficult decisions seniors and their families face daily.
Leslie and Steve also understand the attention to detail that is required to manage a loved one’s overall care involving physicians, medical facilities, home care, home health, finances, and insurance. Their goal is to make the aging process as comfortable as possible for aging adults and their families.
Experienced in Service & Care Coordination - Leslie has 35+ years of award-winning client service experience in the consumer goods sector. Her professional knowledge ranges from managing employees and operations to sales and marketing. Leslie is also adept at identifying and addressing needs and attaining high levels of client satisfaction. As her father-in-law, Papa’s, constant companion, Leslie was instrumental in coordinating his care by maintaining a dialogue between physicians, dialysis clinic nursing staff, assisted living and skilled-nursing facilities. Leslie’s diligent attention and effective communication skills with medical personnel facilitated Papa receiving the appropriate skilled and non-skilled care he needed most.
A Veteran of the Healthcare Industry - As a retired law enforcement officer, Steve has 21 years of serving others in his community which included ten years of involvement in law enforcement administration. Steve’s love of service continued with 10 additional years of experience in two large healthcare delivery organizations.
Under Steve’s consultation and expertise, he led nationally-recognized healthcare organizations in enterprise-wide performance improvement programs that supported the quality of the patient experience and coordination of care. Steve is also knowledgeable in managing finances and health insurance claims for seniors, as he did so for his father while caring for him.
His knowledge of the billing and appealing process for health insurance claims resulted in the reimbursement of over $100,000 in claims that were initially denied. Furthermore, he served as Papa’s advocate when managing the application process for a little-known Veterans’ Aid and Attendance benefits.
Leslie and Steve love having the opportunity to serve adults who need assistance in the Collin, Dallas, Denton and Rockwall County areas. In their off time, they are involved in First Frisco United Methodist Church where both Leslie and Steve serve as Stephen Ministers and participate in the Kairos Prison Ministry mission. They also enjoy spending time with their granddaughters, Madison and Bridget.
Having been caregivers, it was an easy decision to become owners of HomeWell Senior Care’s first location in the Dallas area and serve the community with the same quality that HomeWell is known for throughout the U.S. and Canada. Steve and Leslie are committed to:
• Delivering high quality care to seniors and other adults
• Providing Companionship, Personal Assistance with daily living activities, and Specialty Care for Alzheimer’s
and Dementia clients
• Helping seniors remain as independent as possible in their home – regardless of where they call home –
for as long as possible
HomeWell of Collin County standouts among other home care organizations by having:
• a Registered Nurse who interviews, selects, and supervises caregiving staff, and monitors clients’ overall
• all personal assistants who are Certified Nursing Assistants with training and experience with Alzheimer’s
and Dementia clients; and
• a primary focus on reducing the number of emergency room visits, and hospital admissions and
readmissions of their clients.
If you or someone you know needs assistance with a loved one, or you simply need to talk, Leslie and Steve would love to hear from you.
Steve and Leslie Whatley
HomeWell Senior Care of Collin County