We've been there. We understand. Neither giving nor receiving care is easy. Home Instead® puts relationships first to support those giving care, to protect the dignity of those receiving care, and to enhance the quality of life for both seniors and their families in every caregiving experience.
If your family recognizes the value of aging in place as we do, you’ve come to the right place. Home Instead® Care Professionals provide compassionate and reliable home care services to help keep seniors safe and independent wherever they call home.
Paul and Lori Hogan founded Home Instead, Inc. in 1994 in Omaha, Nebraska. Paul's own family experience caring for his grandmother led him to realize many families could use the help of an in-home caregiver. He and Lori set about creating a company to help seniors to live independently at home. That mission still drives the company and its franchise network today.
Home Instead, Inc. began franchising in 1995. Today, the Home Instead® network has grown to include more than 1,200 franchises around the world. While our franchise network is international, our office is local. And to us, home care is personal.
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If you or a loved one could use a little help with home care, give us a call for more information on how we can help.
Reviews for Home Instead - Manhattan, NY 21 reviews | Write a review
Eleanor, I am a past client
Home Instead - Manhattan was a godsend for our family. On the very first day of service we hit it off like fire, the aide that was working for my father did everything right "on the money", she anticipated and helped him out with everything that was supposed to be done, she was very friendly, and she is everything that I would have hoped for in someone to take care of my beloved one. Home Instead - Manhattan was a was a pleasure to deal with <3
Zoe, I am a past client
I have nothing but positive things to say! My family and I were very impressed with the aide that we had. She made my husband feel so comfortable with her. It was our very first experience with a caregiver and we were in shock to see how smoothly things went. After a few weeks we decided to increase the coverage and we have not regretted it. We are still receiving the same quality of service even with a larger team of people. If someone is thinking about whether they should seek help at home, this is the agency that I recommend!
Avril, I am a past client
This is to convey my gratitude and appreciation for the best agency in New York. As a family we had a very comfortable and smooth experience, all the personnel were extremely efficient and most of all caring. All the caregivers were very cheerful, and always willing to motivate us in those times when we thought that all was lost or when we simply felt anguished by the situation at that moment. Keep it up and all the best!!!
Christine Hodson, I am a current client
My experience with Home Instead - Manhattan has been spectacular. We have received tremendous attention from the entire team, from the staff in the offices to the nurse who visited us at home. We have a great team of caregivers. They not only help us with daily tasks, but also care about our state of mind and try to cheer us up with numerous details. Thank you for taking well care of my family.
Very happy with the service offered to two elderly people. Constant communication and information. There was an unforeseen event and the caregivers solved it quickly with full involvement even outside of their working hours, very aware of everything and have wonderful caretakers. I will repeat if necessary.
My boyfriend used the services for a few months during rehab after a hip operation and I would gladly recommend the agency. The staff is very supportive, and kind and treats the clients with respect and dignity. Cannot rate the agency highly enough, first class.
Kimberley, I am a past client
We used Home Instead - Manhattan, NY to arrange care for my father-in-law. We used them for about 6 months ( until he passed away ) They were very professional and caring and adjusted the level of care as it rapidly progressed.I would recommend them to anyone looking to care for a loved one at home.
A few months ago my family and I made the decision to look for a person to accompany my father-in-law. His condition after having suffered from Covid was not the best so we looked for someone mainly to be there for him during the day. At first he wasn't accepting anyone for more than a few hours a day. Over time, he got used to having someone by his side to help him with his daily activities. All the staff that went to take care of him were very sweet and patient, more than helping him physically they gave him a lot of moral support when he felt depressed or demoralized for not feeling close to his 100%. To this day he feels very well, he says that his experience with the agency was incredible, so much so that he recommends the agency to all his childhood friends
Gail Hyde, Other
The agency helped me in a very difficult moment for my family, when my aunt suffered a fall resulting in a broken femur. The day we returned home after her operation I called to ask about the services and the next day I had someone at home to assist me with her meals, transfers and personal care. At all times we all felt completely satisfied with the treatment received, we never felt that the aides were taking care of a client but of a family member. We were able to leave this difficult situation behind thanks to the effort and dedication of the staff assigned to us. If at any other time I need this agency, I would not hesitate to call again!
Linda, I am a past client
My cousin used Home Instead - Manhattan to escort him to and from appointments. As time passed he became more dependent and had to increase coverage; aides sent were able to make the transition super easy and comfortable for him since his mobility was getting limited (wheelchair bound). Staff was incredibly well trained, polite and they really seem to love what the do Thank you Home Instead - Manhattan!
Lilia Crosby, Other
It's only been a few months since my family has been involved with Home Instead. Yet, I am satisfied so far. My uncle has not expressed any unhappiness with the caregivers and they all seem to care for and about him. The nurse was extremely professional and consistent in providing the highest quality of care. So far, so good.
Donna Gilliam, I am a current client
My aunt was diagnosed with dementia, she was regressing to her primary language (Spanish). I had heard many good things about Home Instead - Manhattan so I decided to call. The person who answered the phone was very diligent and promised to try as much as possible to meet my needs. Long story short, I was able to get the coverage that I was looking for my aunt with aides with advanced experience taking care of seniors with dementia and of course they were also able to communicate with her in Spanish. All of them were able to involve my aunt in activities that kept her cognitively engaged. I am very content with the service!
Ellen Burn, I am a current client
I enrolled my mother with Home Instead - Manhattan basically to help her with her daily errands and companionship but it has become so much more than that. Her aide has built a strong relationship with her over the last year. I was shockingly surprised when her aide (her angel fallen from heaven as she likes to call her) sent me videos of my mother singing and dancing all over the place. I can't visit her as often as I want for work reasons but knowing that my mom is happy in my absence is a truly satisfying!
Winifred Beil, I am a past client
We hired Home Instead - Manhattan to provide companionship to my mother and they did so much more than that. The staff that was sent was always very attentive to all of her needs. A huge thank you from the Beil family.
Taylor Preston, Other
My father was diagnosed with cancer and needed 24/7 care Home Instead - Manhattan staff was so caring and professional that it made our journey easier. They allowed us to keep my father at home for longer during this COVID-19 times. The team that was sent to me surpassed all my expectations and I wouldn't blink to recommend this agency to anyone else. FIVE STARS PLUS
Sarah, I am a past client
Professional and caring staff. The caregivers were on time, knowledgeable and proactive. Would definitely recommend!
Karen Hopper, I am a current client
My father was in a car accident last month, his physician suggested we hire a caregiver to assist him during the recovery stage. We decided to move forward with Home Instead. The aide sent home was extremely helpful and attentive of him; allowing him to rest. He is now back on his feet, and slowly ambulating with the caregiver's assistance. I must say it has been a blessing to have someone accompany him during this fragile period. We are very satisfied to have chosen Home Instead during this time of need.
Gracie, I am a current client
A family friend recommended Home Instead, my father needed help and we decided to move forward with them back in 2019. It was such a relief to have an aide care for him throughout the day, it really allowed the family to continue with our routine, feeling at ease about leaving him in good hands. Two years later, we are still very happy with our choice. The aides have now become a part of our family!
Lorena, I am a past client
We hired Home Instead during our short stay in New York earlier this year. The aides sent for my mother were terrific; very attentive and caring. The office staff was most helpful at all times.
Jeanette Freid, I am a past client
We worked with Home Instead for 3 years to care for my sister. She needed round the clock care with personal care, medication reminders, laundry, bathing, shopping, cooking. We had 3 lovely aides who were diligent, caring, trustworthy and dependable. The office was always accommodating our needs and checking in to see we had everything. During COVID, they made sure to teach us how to stay safe and clean our food and clothing properly and made sure we had supplies when most stores had run out. I highly recommend them.
Jeanette F, I am a current client
Words cannot even begin to tell you what a blessing my Home Instead Senior Care caregivers have been to my parents. It has been 3 years and it has been such a huge relief for me and my siblings to know they are being taken care of. The office takes care of EVERYTHING and the caregivers are amazing. The nurse comes every week or 2 and keeps us in the loop of everything.