Customer satisfaction isn't enough. We want customer loyalty and this confidence is passed on to our referral sources. We are dynamic and focused on professional patient care with gentle nursing hands.
Selecting the right homecare company for your loved one can be a difficult process. How do you choose? With hundreds of options to select from, families need a tool to help sort out the good from the marginal. With our many years' of experience, Home in the Heart Home Care Agency, LLC has learned what it takes to be a well-run, successful business.
Simply put, we do what it takes to keep both clients and employees happy! However, carrying that out is the challenge and how we do it is what sets us apart from the rest. It is important that you do your research on us! Equally important is that if you choose us we will also research your needs carefully.
Neither side wants to be surprised once services begin. Beware of companies who will simply quote you a price. While price may be important, it should be only a small part of what makes up your decision. You are better off with a company that thoroughly understands your situation, so they can customize a solution for you. You get both, customized services and a reasonable price with Home in the Heart Home Care Agency, LLC.
Below are just some of the things that separate Home in the Heart Home Care Agency, LLC from all the other home care companies
out there.
1. Consistently Affordable Rates
Many in-home care providers charge additional fees to provide services on nights or weekends. Here at Home in the Heart Home Care Agency, LLC, we work hard to keep our rates low and we understand that nobody should have to pay more for care just because it is needed outside of normal business hours.
3. 24 Hour Live In Care
When a few hours of care is just not enough, we're here to help! Home in the Heart Home Care Agency, LLC is one of the only home care companies in Mississippi and Tennessee that offers true around the clock 24 Hour Live In Home Care. Having only one person, day night, means you receive unparalleled consistency.
4. Oversight
We help develop our care plans as well as perform periodic quality visits. Even though industry standards do not require this, we know it is best for our clients.
5. Rigorous Caregiver Selection Process
After reviewing the details on our Caregiver Selection Process you will see we take every step we can to ensure you have the most trusted, reliable and educated Personal Assistants caring for you or your loved one.
6. Around the Clock Support
Now a days it's increasingly difficult to find good customer support. With Home in the Heart Health Care Agency, LLC, you can rest assured that a management level staff member is available 24 hours a day 365 days a year.
7. Hospital Avoidance Program
We use proprietary software and specially train all of our Personal Assistants to greatly reduce the chance of an unnecessary hospitalization.