We are Wayne and Kelly Hadley, the proud owners of Home Helpers & Direct Link of The Treasure Coast! We have over 20 + years of combined experience in the healthcare industry.
Prior to owning and operating Home Helpers and Direct Link, we both had extensive experience in healthcare. Locally, Wayne has worked as a Registered Nurse at St. Lucie Medical Center and Martin Health System in the positions of Emergency Department R.N, Charge Nurse and Clinical Coordinator. Kelly being a Registered Physical Therapist was employed as Director for outpatient Physical Therapy clinics. She then expanded her experiences to include employment as a P.T. in the home health setting as there is such a great need for this in Florida.
During our employment as licensed health care providers, we learned that there is a great need for quality home care services. While there are other providers of home health services, many are sub-contractors who are paired up with clients through Nursing Registries. The problem with these types of services is that these Registries simply act as “matchmakers” between the independent contractors and the clients. These Registries do not check the sub-contractors’ references, they don’t conduct criminal background checks or test for drugs or poor driving records. They also do not train or supervise the caregivers or provide substitute care if the caregiver is absent. These caregivers are not covered by liability insurance or worker’s compensation if there is an unfortunate accident.
Having serviced many seniors and clients with daily challenges, we were told numerous stories regarding theft, neglect or unreliability of caregivers. We also realized the difficulty in assisting loved ones who live in other States. Having lived and worked in the Treasure Coast for the past seven years, we have learned the needs of our community. By providing a Home Care Company that you can trust and rely on, we can fill those needs and can begin to make your life easier!
We want our clients and their family and friends to know that you can count on Home Helpers and Direct Link to be the extended family when you can’t be there. We take great pride in hiring the best caregivers who have all been extensively screened, trained and insured prior to entering into any client’s home.
We decided to purchase the Home Helpers and Direct Link franchise since they have been a leader in home care services since 1997. Home Helpers & Direct Link has been supporting clients in more than 600 communities across North America for over 15 years. Now that we are part of the Home Helpers team, we can help people live happier, healthier lives in the comfort of home for longer than would otherwise be possible.
Our services include:
• Medication Management
• Escort to and from Physician Visits
• Errand Services
• Light Housekeeping
• Grocery Shopping
• Meal Preparation
• Personal Care
• Private Duty Nursing
We believe our high standard for caregivers coupled with our ongoing attention to the caregiver/client relationship are essential to our success. All of our caregivers are:
• Employees of Home Helpers & Direct Link (screened, trained, supervised)
• Covered by workers’ compensation & liability insurance
• Thoroughly screened (Federal & State criminal background checks, DMV, drug tests)
• Reliable and compassionate
• Thoroughly trained and oriented for each assignment, while receiving ongoing training and education
• Introduced to each client prior to the start of care
We also offer a line of products that utilizes blue tooth technology to keep clients in their homes safely. These include:
• PERS (personal emergency response systems)
• Vital sign monitoring (unit type depends on the client’s medical diagnoses and/or risks)
• Medication dispenser (automated and monitored 24/7)
These devices are set up by our staff and allow clients to be monitored directly by their Physician in the comfort of home. These products can greatly reduce hospitalizations and allow clients to remain independent at home.
We are also in the process of obtaining our license to become a Home health Agency which will allow us to offer personal care, Nursing Services and Therapies (Physical, Occupational and Speech).
Become the most TRUSTED and RESPECTED provider of comprehensive home care services and support for individuals who choose to remain independent wherever they call home. Our care plans are flexible and may be provided on an hourly, daily or weekly basis, including 24 hours per day, 7 days per week.
Wayne and Kelly Hadley