Home Helpers Home Care of Enfield, CT

We recently signed up with Home Helpers to assist my 86 year old mother with cleaning, meals, laundry etc. The franchise owner, came to our home and we developed a plan of what type of care was needed. He assured us his company could meet our needs and said to call him directly if any problems with the service occurred. We started out with one day a week for three hours with Kathy who did a good job. However, when we needed to add more days, the care providers sent were substandard. The young woman sent on 31 Dec arrived and was coughing continuously. She stated she had a bad cold for the past several days. She did not put a mask on until my mother asked if she had one. My mother later asked her to bring up two small area rugs for the bathroom that were hanging on the drying rack in the basement. She came up with the old rugs that were in front of the washing machine. When it was pointed out that these were not the right rugs, she said she didn’t know what a drying rack is. My mother then just told her to put the rugs back. After she left the house, my mother noticed a light was left on in the basement and went down to turn it off. She also found the door was left open to the unheated basement. I called the owner and told him what occurred, asked why they would send a sick caregiver to care for an elderly person and asked to replace her. On 7 Jan 20, Home Helpers sent a new person who arrive 45 minutes late and by her own admission was a heavy smoker and reeked of smoke. My mother immediately asked her to leave before it triggered an asthma attack. I immediately called the office and instead of being alarmed and wanting to correct the problems, he just said he didn’t think this is going to work. I immediately cancelled service with the company. I believe the home care provided by Home Helpers was very poor and actually put my mother at risk of getting sick or falling. The franchise owner states the people working for him are all his employees and well trained, but the reality is he doesn’t have enough quality people. I would not recommend this company for any home care for your loved one.

The services from Home Helpers have helped my loved one get out and get him where he needs to be. I can’t imagine life without them. My loved one truly needs the help and he wouldn’t be alive without them. Home Helpers has made a huge difference in his life.

My family and I are so blessed to have Home Helpers. Our caregiver, Holly, is a very special girl. We are truly grateful for their generosity.

The services provided by Home Helpers are excellent and beyond what I expected. The caregivers are great at working hard and getting all of the tasks done. They are compassionate and truly care about us. I would recommend Home Helpers to anyone looking for home-care services.

I cannot believe what a difference the caregivers from Home Helpers of Enfield have made in my parents and my life. They have raised their quality of life 100 percent. The people are personable, have high integrity and a very strong work ethic. They have connected in a way that make their life at home doable and homey. And a difficult situation is something that I don’t worry about anymore. I feel they are safe, secure, and happy. I feel very blessed and thankful.

My caregiver from Home Helpers of Enfield is wonderful to me. I liked her the minute I met her. She cooks and does many other things for me. She is punctual and if there needs to be a change of day, she will make it work for me. The office staff is definitely nice and helpful when they call. They check to see how things are going every 2-3 weeks. I would tell someone about my very good experience with my caregiver from Home Helpers when recommending them

The caregiver from Home Helpers of Enfield takes care of my parents, makes meals and takes care of the house. She is able to accomplish all the tasks. The services are excellent

Home Helpers of Enfield is consistent and keeps their word. The caregiver makes breakfast, helps me with exercises, helps with showering, gets me dressed, gets me into my braces, takes me shopping, and takes me to the doctor. I have difficulty walking, and the exercises the caregiver does with me have helped. I have a degenerative disease and they are aware of my limitations. I can’t go anywhere without my walker. The caregiver is good at reminding me to get my walker because I have had four or five serious falls since the beginning of the year. Since the caregivers have been with me, I haven’t fallen

My caregiver from Home Helpers of Enfield is understanding, positive and helps motivate me to do what I need to do. She was really good with my husband who wasn’t very good with strangers. Her compassion made her a good match for me. I don’t think I would have gotten my act together without her help, after my husband passed away. Kathy really helped with the process of figuring out what to do with my husband’s things

My caregiver from Home Helpers of Enfield is very organized, friendly, knows her boundaries and is excellent. She will do anything to make me comfortable and make things easier for me. She offers to do anything and is willing to help me. I look forward to my caregiver coming.

My caregiver from Home Helpers of Enfield is understanding, positive and helps motivate me to do what I need to do. She was really good with my husband who wasn’t really good with strangers. Her compassion made her a good match for me. I don’t think I would have gotten my act together without her help, after my husband passed away. She really helped with the process of figuring out what to do with my husband’s things.

I am glad I hired Home Helpers of Enfield to care for my daughter. They gave me peace of mind and lessened my worries. The owner was always available when I called with changes in the schedule or services that were needed.

My caregiver from Home Helpers in Enfield is very organized, friendly, knows her boundaries and is excellent. She will do anything to make me comfortable and make things easier for me. She offers to do anything and is willing to help me.

I cannot believe what a difference the caregivers from Home Helpers of Enfield have made in my parents and my life. They have raised their quality of life 100 percent. The people are personable, have high integrity and a very strong work ethic. They have connected in a way that make their life at home doable and homey. A difficult situation is something that I don’t worry about anymore. I feel they are safe, secure, and happy. I feel very blessed.

Home Helpers has provided high quality services for my aunt. I highly recommend their services to families looking to make their loved ones feel comfortable and safe at home.