Thank you for your interest in Home Helpers. As I know choosing the right provider is a very difficult decision, I want to give you more information about my local office, our corporate office, how we choose our caregivers, and more information about me.
I started this office in 2008. Here are some of our accomplishments:
• 2009 National Convention we received the “Rookie of the Year” award.
o This award was based on our growth and business practices and was awarded by corporate office at the 2009 National Convention.
• 2010 National Conference, we were awarded the “Shooting Star Award”. This is awarded to the franchisee who consistently continues to grow all aspects of the business through operational efficiencies, client satisfaction responses, successful local marketing, and exceptional service.
• 2011 National Conference, we were asked to sit on the “Success Panel”. The Success Panel is a group of 3 successful franchisees who help teach other franchisees best business practices.
• 2012 Leadership Summit. Attended the Leadership Summit which consists of the top franchises in the system.
• 2012 National Conference, we were awarded the “Adam Brown Spirit Award”
• 2013 Became an Accredited Business for the Better Business Bureau
Home Helpers Corporate - Home Helpers was founded in 1997. Home Helpers’ goal has always been simple – to provide exceptional home care to those in need of a caring, helping hand. What began as a simple idea – making life easier, one person at a time – has grown and evolved over the years. We are now supporting clients and families in more than 500 communities across North America, providing in home care services to seniors, new and expectant mothers, working parents and those requiring continuing and recuperative care. As one of the nation’s leading senior care providers, our mission is to become the most trusted and respected provider of comprehensive home care services and support for you and your loved ones, empowering you to remain independent in your homes and communities.
Our Caregivers - Of all the questions we are asked, this is the one our families typically have the most concern. With this in mind, I want to let you know how we find, hire, and train our caregivers. The reason we won the awards above and continue to grow this business is because of our wonderful caregivers. First of all, we have a unique way of finding our caregivers. While most of our competition find caregivers on CraigsList, we locate our caregivers through Churches, Nursing Schools, and friends of our existing caregivers. We look for a caregiver who has a “heart to serve”, not just someone that needs a paycheck.
Once we locate a potential caregiver, they must then pass a 20 step screening process. This includes taking a Personality Assessment, a Nationwide Fingerprint background check administered by the Tennessee Bureau of Investigation, Drug Testing, TB Skin test, Reference Checks, and more. They then are interviewed by 3 of us. All of us have to say “YES” in order to proceed with offering them a position. Once they become part of our family, they then go through HH University, which consists of a training/orientation program, online classes, as well as ongoing training. When you sign on with us, you know that all of our caregivers have gone through the hiring process, they have been trained, they are our employees, they are bonded, licensed, and insured. We are never offended by a potential client asking for a copy of our license or insurance documentation.
About Me - I am a native of Tennessee and have grown up in the Nashville area since the age of 3. I am Blessed with a wonderful wife and 2 children. My son is 16 and my daughter is 12. I attend regularly at Forest Hills Baptist Church. I am a founding board member of Cool Springs Christian Ministries and currently serve as their Treasurer. This is a wonderful ministry who helps “at-risk” youth in the Franklin/Cool Springs area. On Monday nights, I teach a youth Bible Study for BSF (Bible Study Fellowship). BSF began more than 50 years ago as a desire of a small group of women to deepen their faith through a weekly Bible study. The study now includes hundreds of thousands of men, women, and children around the world--all with that same desire. My hobbies include, having fun with my family via outdoor activities such as Soccer, Boating, and Hiking.
Again, I really appreciate you considering my company. No matter what stage of this process you are in, we want to help you. Our Care coordinators can arrange a Care Plan ranging from a monthly budget of $65/month to full-time 24/7 care and everything in between.