Home Care Assistance of Dallas
15 reviews | Write a review
Home Care Assistance of Dallas
4305 Maple Avenue, Suite C
Dallas, TX 75225
4305 Maple Avenue, Suite C
Dallas, TX 75225
In-Home Care Overview: Home Care Assistance of Dallas
Home Care Assistance of Dallas is a home care provider that services Dallas, TX 75225. Home care services allow seniors to remain safely in their own home while receiving medical care or assistance with personal care and other daily tasks. Services vary, but some providers offer companionship services or skilled home health care services for individuals who require ongoing health monitoring, assistance with administering medications or wound care.
Care Services Offered by Home Care Assistance of Dallas
- Incontinence Care
- Live-In Care
- Meal Preparation
- Medication Reminders
- Mobility Assistance
- Respite Care
- Toileting
- Transfer Assistance
- Transportation
- Accompany to Doctor’s Appointments
- Alzheimer's/
Dementia - Assistance with Eating
- Assistance with Light Exercise
- Assistance with Physical Therapy Routine
- Bathing/
Dressing - Companionship/
Socialization/ Emotional Support - Errands/
Shopping - Housekeeping
Reviews for Home Care Assistance of Dallas
Perhaps this agency was good in the past, but my experience was terrible. I do not recommend! Everything was chaotic, disorganized, and frankly too expensive. I've found another agency that is $5 less per hour and provides more service at a better quality. They are not worth the trouble.
Response From Home Care Assistance of Dallas
Hi - I sincerely apologize that you had a bad service experience with our agency. Out of respect for your desire for anonymity in this forum, I cannot and will not address your specific issue(s,) but I will say that, generally speaking, our clients seek our help when they are confronted with challenges to help a loved one and a desire to provide the best care available. That said, I am hopeful that you and/or your loved one receive the peace of mind that you are now receiving the best care available. While we remain proud of our accomplishments as detailed below, our service failure in regards to you and/or your loved one remains a disappointment that we hope to have the opportunity to overcome. Home Care Assistance of Dallas is committed to service excellence which, aside from getting it right the first time, is founded on both, our deep appreciation for the opportunity to improve based on feedback from our clients and accountability. In order to provide best service available in the marketplace to our clients, we believe that we must, first and foremost, take excellent care of our staff with both the best research-based training and the best compensation in the industry. I believe that is why our care managers, internal staff and caregiver employees as a team have been consistently rated at the top of the industry. In fact, Home Care Assistance of Dallas was the recipient of the Leader in Excellence Award which is only bestowed on the top 5% of over 2,700 participating agencies based on 12 months of telephone interviews of both our caregivers and clients by Home Care Pulse, a third-party quality metrics agency. Should there ever arise any issue that necessitates you making a provider change in the future, we are available to you and your family on a 24/7 basis. Please accept my best wishes for comfort, peace of mind and fulfillment for you and your loved ones. Best always, Jared Caplan, General Manger, Home Care Assistance of Dallas
I am a current client
I was contacted almost immediately after submission of the online information. Was able to get someone at the last minute on an emergency basis and that was on a weekend also! Willing to work a sliding schedule for services due to almost weekly schedule changes and at the national average as far as price is concerned. Also, provided additional information about possible VA pension which I was not aware of and I'm a veteran also! Prompt and excellent service with genuine concern!
Barbara, I am a past client
Home Care Assistance of Dallas provided me excellent care and assistance after hip replacement surgery. I ditched the rehab facility and went back home. I had professional and caring service from Hanna for three weeks 4 hours a day. We started out at 5 days a week, gradually working down to three and then two. I plan on using HCA again when I have the other hip replaced in May.
Gayle, I am an employee
Home Care Assistance of Dallas is a great place to work! We believe in providing great care to enable older adults to live happier and healthier lives at home! I really enjoy my job.
Arminda, I am a past client
The staff at Home Care Assistance of Dallas are very professional, courteous, responsive, and understood our needs. The help was outstanding and much needed and exceeded our expectations during a great time of stress.
Cathy, I am a current client
Our family has been using Home Care Assistance of Dallas's services since October 2010 and recommend this company and their caregivers 100%. My mother has Alzheimer’s so we require personal care, companionship and light housekeeping duties. Carolina and her team of case workers really put the effort into finding the right match for the patient and their families. We have been fully supported from all members of the company and appreciate their personal touch.
Noam, I am a past client
My wife Carol had a hard two-year struggle with incurable cancer, declining steadily until life was hardly more than a pin-hole. The last year I arranged for a caretaker for weekdays, and had help from my daughters, but in the final month they needed help as well and I was no longer able to handle weekends and nights. We contacted Home Care Assistance of Dallas, who provided round-the-clock attendants. I cannot really find the words to say how wonderful they were: highly competent, comforting and caring, endlessly patient and reassuring. They became family friends. Carol passed away – thankfully, in peace – clutching in her hand a little soft animal that one of the attendants had given her. It was symbolic of the relationship that had developed. I cannot praise and thank them enough.
I am a current client
It’s never easy to realize that your family needs more help than the family can provide on its own, and the decision to reach for outside support can be difficult. In 2006, my mom was diagnosed with Parkinson’s disease. My parents live in a house on their own and for the past five years, I watched my mom’s mobility and level of independence steadily decrease, and my dad’s levels of stress and responsibility significantly increase. My sister and I looked into several home care organizations and ultimately, decided upon Home Care Assistance of Dallas. We were impressed with their balanced approach to care, and their thorough and genuine efforts to get to know my mom and find a Caregiver best suited for her needs. Home Care Assistance has been a huge source of support for both my parents. With the help of her Caregiver, my mom can participate in the activities she loves without needing to depend on my dad to accompany her. My dad can now enjoy some relaxing time on his own. In many ways, Home Care Assistance in Dallas has given my parents a part of their life back. It has been such a relief knowing that they are in such safe and professional hands
Barbara, I am a past client
Home Care Assistance of Dallas provided me excellent care and assistance after hip replacement surgery. I ditched the rehab facility and went back home. I had professional and caring service from Hanna for three weeks 4 hours a day. We started out at 5 days a week, gradually working down to three and then two. I plan on using Home Care Assistance again when I have the other hip replaced in May.
I am a past client
Home Care Assistance of Dallas was a great choice for us, they immediately responded and met with us to determine our best needs and started services right away. The ease of getting in-home assistance was terrific. The staff is very personable, professional and detail oriented.
I am a current client
The caregivers from Home Care Assistance of Dallas have made my mother feel relaxed and happy. I believe that the staff from Home Care Assistance is providing my mother invaluable gifts and I am very appreciative of their services.
I am a current client
The caregiver I was provided from Home Care Assistance of Dallas helped me shower daily, made my bed, prepared meals, did some food shopping, light cleaning, and the laundry. She was always on time and exhibited a manner and demeanor of an expert caregiver. I also found her to be dependable, calm, caring, and trustworthy. I am very appreciative of my caregiver from Home Care Assistance of Dallas and their staff for their flexibility and efforts.
gregory, I am a past client
Home Care Assistance of Dallas did an outstanding job caring for my uncle.They made a big difference in the quality of his life. I would highly recommend Home Care Assistance of Dallas.
Judith, I am a current client
The caregivers do a terrific job of providing support without hovering. I would highly recommend Home Care Assistance of Dallas's services!
John, I am a current client
When Martha from Home Care Assistance of Dallas arrived the entire household spirit changed! She brought sensitivity and maturity we had not experienced with other caregivers. We would highly recommend Home Care Assistance!