Heritage Health Care Center

1657 Sunset Avenue Utica, NY 13502
Rating: 1.0
1 review  |  Write a review

About Heritage Health Care Center

Heritage Health Care Center is an assisted living facility located in Utica, NY 13502. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for Heritage Health Care Center

Rating: 1.0

January 2019
I am a past client
This place was terrible. In the three months my mother was there, she got two baths and was covered in several bed sores. She had cradle cap and a terrible yeast infection that had blisters due to not being washed properly. Her heels ended up turning black and her shoulder was pulled out of joint. All of this was happening with us there daily, fighting with them to do their job and going through countless meetings to try to get the issues taken care of. We eventually had no choice but to take her out of there. They then proceeded to turn us in to APS for doing so. Do not take your loved ones to these people!

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