Greenfield Reflections of Strasburg

Do NOT put your beloved family member at Greenfield Reflections. This is a "you get what you pay for" facility! Though it may appear from the outside to be OK, once you enter it has an awful odor resembling urine/dirty diaper stench that sticks to your clothing for hours after leaving. This facility is supposed to be secure and safe for residents with memory loss issues. The Fire Marshall had to be informed of their "security" standards, which he remedied immediately by removing the slide locks. The staff, if you are so lucky to find one on a Sunday, is very dismissive, rude and unhelpful overall. One of the nurse assistants is the worst of them all. She has a "not to be bothered" attitude any time we've needed assistance. I asked for help getting Dad a cup of coffee to enjoy with his home baked cookies we brought for him and she blatantly ignored me and was very rude. She stalled in her actions to the point I had to ask the young man in the kitchen myself to get it! He was one of the two ONLY kind staff there. That same nurse assistant has endangered our Dad by not providing items necessary for him at HIS request. In our opinion, he was not treated with dignity, respect, or concern for his care.