Golden Heart Senior Care

Rating: 5.0
5 reviews  |  Write a review
Golden Heart Senior Care
671 E Big Beaver Road Suite 111
Troy, MI 48083

In-Home Care Overview: Golden Heart Senior Care

Golden Heart Senior Care-Rochester Hills is a provider of high-quality, compassionate caregiving for the elderly. We offer in-home, non-medical assistance including personal care, household support and companion care for private duty clients in Oakland County and beyond.

A member of the Michigan Association for Home Care, Golden Heart Senior Care – Rochester Hills offers a variety of services to help preserve their clients’ independent lifestyles such as housekeeping, personal care (bathing, grooming, dressing), meal preparation, medication reminders, driving, laundry, errands and companionship. Short-term respite care is also available to give full-time family caregivers some time to step away and rejuvenate.

Golden Heart Senior Care – Rochester Hills differentiates itself from the competition through a highly-skilled staff of compassionate and experienced Caregivers who, at a minimum, have been trained as Certified Nurse Assistants (CNA) or Certified Patient Care Technicians (CPCT). Our high standards also require all Caregivers to be currently certified in CPR and First Aid.

All of our Caregivers are W-2 employees of the company (not contract) so we pay all payroll taxes and they are covered by our liability and worker’s comp insurance policies. Our agency also has a rigorous staff screening process which includes extensive background checks and drug testing.

For our clients’ convenience, Golden Heart Senior Care – Rochester Hills has all-inclusive pricing which is somewhat unique in the industry. Additionally, superior client service, flawless account administration and the most professional, effective and gentle care possible are cornerstones of the company’s philosophy.

Care Services Offered by Golden Heart Senior Care

  • Incontinence Care
  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Monitoring Mobility
  • Toileting
  • Transferring
  • Alzheimer's/Dementia Care
  • Bathing/Dressing
  • Companionship
  • Errands/Shopping
  • Help with eating
  • Housekeeping

Reviews for Golden Heart Senior Care

Rating: 5.0

March 2017
Carol, I am a current client
I contacted Golden Heart Senior Care after my 84-year-old mother suffered several medical issues, including a spinal fracture, that made it difficult for my parents to continue to live in their home without additional help. While my mother was in a rehab facility, Brendy and Mary met with me and my father to discuss care for her when she was able to return home. They also met with my mother prior to a caregiver being chosen. They were very concerned that the right person should be with her while she recovered at home. They also explained the requirements their employees must fulfill to be hired. This alleviated many concerns I had with having a stranger come into my parent's home. My mother has also very much appreciated having someone with her who was able to help her during times a family member was not able to. As my mother recovered, Mary was always available whenever any changes in care needed to be discussed and worked quickly to implement them. My mother's physical and mental recovery has been remarkable, much due to her own hard work and perseverance, but also due to having a great team to support her. I would highly recommend their services.
October 2016
Karen, I am a past client
I was referred to Golden Heart Senior Care of Troy by a family member. I contacted them about providing in- home service for my 93 year old mother who is still living in her home. They provided extensive information over the phone. They set up a speedy appointment with me at my convenience at my mom’s home. Brendy and Michelle both came to the appointment. It was extremely informative. They met my mom and offered some safety tips for me. We discussed my concerns and came up with a plan to implement in-home services right away. I felt safe and completely confident using their services. I felt much less anxious about my mom being in her home and would not hesitate to add more hours as needed. My mom has some dementia issues, is hard of hearing, but physically still in pretty good shape. I met my mother’s care giver, and I think she is fabulous! I would not hesitate to recommend their services to other friends and family
October 2016
Carol, I am a current client
We just began working with Golden Heart Senior Care and so far I am very pleased with their service. My husband's caregiver is kind and compassionate, and the agency's management is very accomodating to our needs.
September 2016
Marti, I am a current client
Golden Heart Senior Care in Rochester Hills has been providing 24/7 care for my daughter for nearly 7 months and we are very pleased with their service. We have the same wonderful caregivers every week and they are very accommodating. If there are any issues, Golden Heart management handles them immediately to our satisfaction. I would highly recommend this agency.
September 2016
Mary, I am an employee
I've been an employee with Golden Heart Senior Care of Rochester Hills for close to 2 years. I have enjoyed working as a caregiver with many wonderful clients during this time. Golden Heart Senior Care puts our clients care first, including finding compatable caregivers for each case. It is such a pleasure to know the clients I work with, look forward to my weekly visits. Brendy,the owner, and the rest of the management team make it a positive experience for both the clients and caregivers. It is a rare opportunity for a caregiver, to find a company such as Golden Heart Senior Care that provides a safe, happy environment for our clients but staff too. What a rewarding experience it has been and will continue to be!
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