Gentle Shepherd Care

Rating: 4.8
9 reviews  |  Write a review
Gentle Shepherd Care
8604 Cliff Cameron Drive
Charlotte, NC 28269

In-Home Care Overview: Gentle Shepherd Care

Experience a Better Way to Age with Gentle Shepherd Care. Gentle Shepherd Care provides At Home Care services in the Charlotte Metro Area, and Eldercare Management and Lifecare Planning services nationwide. Our support systems ensure you and your family enjoy the time you have together by reducing future uncertainty and solving daily struggles.

Leaving familiar surroundings can be alarming and debilitating for older adults, particularly those with memory issues. Gentle Shepherd Care can gradually increase levels of care and expertise, starting with 4-hours of simple household management and moving up to 24-hour, nurse-supervised in-home care. We provide:

Companionship
Bathing and Grooming
Toileting and Changing
Medication Management
Meal Preparation
Home Making and Errands
Prescribed Exercises
Specialized Programs (ie Alzheimer's, Parkinson's, Movement Disorders)
Sourcing and Supervision of Private Duty Nurses

Unlike other Home Care agencies, Gentle Shepherd Care also offers Eldercare Management, which eases family’s administrative burden around care giving by setting appointments, following up with doctors and pharmacists, ordering supplies, and ensuring medical recommendations are conveyed to your health care team.

Gentle Shepherd Care also distinguishes itself through Lifecare Planning, a nurse-administered assessment of an older adult’s health, mobility, living environment, cognition and family resources. From this assessment, our team develops a detailed lifecare plan that anticipates future needs and outlines how you can live out your desires for how you age.

Care Services Offered by Gentle Shepherd Care

  • Laundry
  • Assistance with Light Exercise
  • Oral Hygiene
  • Personal Care
  • Companionship/Socialization/Emotional Support
  • Transportation
  • Alzheimer’s & Dementia Care
  • Arthritis Care
  • Cancer
  • COPD Support
  • Dementia Care
  • Diabetes Care
  • Hospital to Home Transitional Care
  • Multiple Sclerosis (MS) Support
  • Parkinson’s Support
  • Stroke Care
  • Alzheimer's/Dementia
  • Bathing/Dressing
  • Companionship
  • Errands/Shopping
  • Assistance with Eating
  • Housekeeping
  • Incontinence Care
  • Live-In Care
  • Meal Preparation
  • Medication Reminders
  • Mobility Assistance
  • Respite Care
  • Toileting
  • Transfer Assistance
  • Accompany to Doctor’s Appointments

Reviews for Gentle Shepherd Care

Rating: 4.8

September 2023
Joan, I am a current client
I saw a video of Emma, who owns Gentle Shepherd Care, online and she was talking about elder care and how to transition your parents. My mother is 89. My father is 92, but the service is really for my mother. I called and started working with them almost immediately. Gentle Shepherd has been with us now for over 3 years. It is a matter of finding the right fit for my mom, finding people she’s comfortable with. Not every caregiver is for every person. Gentle Shepherd works with you to find the right person. Now the caregivers are like family. They come in from 5pm to 10pm 7 days a week. They help with medicine reminders, meal prep, laundry, getting her ready for bed, making sure they are set for the next day.
September 2023
I am a current client
Our mother is 103. We've relied on Gentle Shepherd Care for more than three years. We live out of state and visit often, but there are things we just can't do. They provide 24-hour care, all meals, medication reminders, light housekeeping, monitoring of her pacemaker, restorative therapy... and personal grooming and toileting.
September 2023
I am a past client
My mom lived her happy last years in the home she loved. None of us kids are in state, but with Gentle Shepherd Care, we knew she was happy and loved. At night, the caregiver wouldn't just put Mom to bed, she gave Mom a kiss on the forehead as we watched through the cameras. Gentle Shepherd Care worked with us to plan and deliver the life my Mom wanted. She stayed in her own home, overlooking the lake, enjoying daily walks, reading and being read to aloud, sipping her one glass of wine each day at 4pm. As her Alzheimer's and dementia worsened, my mother needed more care. With Gentle Shepherd, we were able to gradually increase from part-time to 24-hour care over almost a 3 year period. Gentle Shepherd was more affordable, higher quality care. It would have cost $100k/year in a memory ward, and Mom wouldn't have had one-on-one care. Instead, we increased care over time and only reached $100k in the final year, and it was ALWAYS one-on-one care.
September 2023
I am a current client
My mother moved in with us about 9 years ago. I retired from my position to spend more time with her. We had a few months together before dementia took control. Emma, the CEO of Gentle Shepherd Care, came and consulted with us. We started with a caregiver named Vera, who was just amazing. At first, I just needed a relief day so my husband and I could get out. Then daily care to help with showers, dressing and appointments. I was sleeping with Mom, only not sleeping so that I could take her to the bathroom. It wasn't sustainable. Now we have night care too. Emma's best gift for us was to prepare us for each phase of my mother's dementia. What to expect. She provides people who are responsible, caring and dependable, and you don't get that very much. Emma checks in every few months, meets with my mom and us, and works with us on integrative medicine and recommendations to help my mother. She was here two days ago. My mother hasn't been sleeping. She made a few tweaks and recommended a lavender infusers, and mom slept through the night. We've had someone from Gentle Shepherd Care with us for over a year. Initially, just as a companion, then overnight, and now it is about 16 hours most days. Gentle Shepherd has grown with our needs.
August 2023
John, I am a current client
Gentle Shepherd Care has provided my mom with 24/7 live-in care since January. She wanted to still keep herself in her home, and was not wanting to do a nursing home. They cook for her, do light cleaning, make sure that she is safe. It has given me and my two sisters peace of mind. They are very good at making sure your parents are safe and cared for.
August 2023
I am a current client
The home health assistance is for my husband, my hero. After taking care of him as sole caregiver for many years, I knew I needed help or I wasn’t going make it. Managing his type of dementia is a complex, comprehensive full-time job, 24 hours a day 365 days a year. And, the complexity and comprehensiveness for care was increasing. Gentle Shepherd, for me, was a lifeline. They came in, evaluated the level of home care necessary, and then sent out home health aides who immediately stepped in and took over. And, they exceeded my expectations by the following: - Helping me with his daily routine – they got him up and going in the morning which was always a struggle because he wouldn’t get up; they prepared and fed him breakfast and lunch, sitting with him to see that he ate because he never wanted to eat. - Helping me with his medical needs – they helped me administer his medications which were changing constantly; they helped me follow the physician’s orders which on occasion were rigorous. - Helping me with his mental, physical and emotional needs. They helped me keep him connected mentally through playing games and conversations. - Helping with my needs - they gave me time, something I never seemed to have enough of. Most of all, the GSC aides weren't in our home to just be present and accounted for, they were here as a considerate friend listening/hearing our needs and a caring companion whose actions proved they did.
August 2023
I am a past client
With dementia patients, doctors look for certain signs. Are they clean? Safe? Do they have a routine? It was important that my mother was well cared for in our home. Emma, who owns Gentle Shepherd Care, called me back within five minutes. She came out and gave an assessment in order to say what her requirements were for Gentle Shepherd to be able to help mom better. It was all things for mom: a grab bar in the shower, changing the toilet seat, changing the entrance to our home. We hit it off right away. Building trust with someone is really hard. You are bringing them into your home. Gentle Shepherd sent a caregiver to us for four hours each day so that we could go to work. Leaving mom at home for the hour gap between when I had to leave for work and when we had care scheduled, I never had to worry. They were always there. On time. I could see it on the cameras. They were very prompt and detailed. I never had to worry. That speaks volumes. The caregiver would get mom up and ready. Shower her. Dress her. Do her laundry. Change her sheets. Get her breakfast. Assist her to the bathroom. Remind her to take her medicine. Brush her teeth and hair. Be with her. Her caregiver kept my mom looking good. She may not have gone anywhere, but my mom was a beautiful lady and it was important to us that she keep her normal habits.
August 2023
I am a current client
My mother-in-law is 92 and used to be in independent living, but she had fallen so many times her bones were really fragile. She was always in a lot of pain. She needs to be carefully changed because of the pain and to make sure her skin doesn't break down. Gentle Shepherd Care came in from 7pm to 7am to help her and us. At first, they were here just during weeknights. Then we expanded to a morning shift from 7am to 11am. Sometimes we would call on them for respite care if we wanted to go away for the weekend. Now we have them on weekend nights and soon on weekends during the day. From the moment we met the owner, we knew we were in good hands. We loved her from the very beginning. Emma was so gentle with us, and so understanding. People started right away. She was very conscientious about us meeting with that person first, explaining to her what our needs are, what my mother-in-law's needs are, and really understanding the situation because she is so fragile. Now she is bedridden and on hospice. Gentle Shepherd Care is there when she wakes up. They have her books and newspapers ready. They rub lotion on her shoulders. They take care of her cat. They vacuum and straighten up. They make sure she eats. They always find something to do. And they are always there so that she is never alone. My mother-in-law has been good to my husband and to me. I want her to have good care, even when we can't be there all the time.
April 2020
I am a current client
We've just moved to North Carolina from New Jersey. My husband is very ill and bed bound. He is kind and gentle. The care given to my husband (for the last three weeks) has been dependable, kind and effective. Ms. Emma, who owns the business is knowledgeable, VERY responsive and caring. The aides are also very well trained. I highly recommend her services.
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