FirstLight Home Care - Winchester, VA

In-Home Care Overview: FirstLight Home Care - Winchester, VA

Our Values - At FirstLight HomeCare, a leading home care agency, the genuine health and well-being of others is our greatest concern. We vow to provide first-class personal service for our clients so that they may enjoy warmth, independence and relaxed comfort in their own home or any setting.

FirstLight HomeCare is built on a solid foundation of core values and dedication to client happiness, peace of mind, and quality of life that supports our Culture of Care—our commitment to service excellence, personal growth, and accountability.

The Caregiver Bond - At FirstLight HomeCare, our extraordinary caregivers are the most significant members of our team in delivering our service commitment to others. By embracing each day with values of trust, honesty, respect, integrity and dedication, we cultivate our relationships to the benefit of each caregiver and the entire organization as a whole. FirstLight promotes a caregiving atmosphere where diversity is respected, quality of life is valued, personal ambitions are attained, and the FirstLight Culture of Care is emboldened.

What Makes Our In-Home Care Different - All of our caregivers are direct employees (not contractors) – state licensed where required and thoroughly screened with  a corresponding background-check – and must pass through our rigorous in-home care training. We are a fully compliant home healthcare agency regarding the privacy of every client’s personal health data, with  caregivers trained in privacy issues.
Following our thorough recruitment and homecare training, all of our employees must go through our unique Culture of  Care training and orientation process.

Service Excellence: We Are FirstLight HomeCare - We foster healthy relationships for life, We are always receptive and anticipate the needs of others, We are empowered to create a unique, healthy, and comfortable environment, We recognize and appreciate serving our clients with an unparalleled level of home care, while enriching lives, enhancing community relations and spreading the FirstLight Culture of Care, We continually seek to innovate and strengthen the FirstLight Culture of Care, We believe that every service challenge presents an opportunity for us to immediately own and resolve that challenge to our client’s satisfaction; and that such challenges present opportunities for us to improve FirstLight HomeCare’s caregiving service, We foster teamwork and collaboration so that we may exceed the expectations of every client and team member, We constantly strive to learn and grow, We are proud of our FirstLight HomeCare image, exemplified through our professional appearance and demeanor, We care for and protect the confidentiality and safety of others,
We are responsible for uncompromising standards of homecare and personal attention, and we are committed to maintaining a safe environment.

Care Services Offered by FirstLight Home Care - Winchester, VA

  • Medication Reminders
  • Monitoring Mobility
  • Respite Care
  • Toileting
  • Transferring
  • Alzheimer's/Dementia Care
  • Help with eating
  • Bathing/Dressing
  • Companionship
  • Errands/Shopping
  • Housekeeping
  • Incontinence Care
  • Live-In Care
  • Meal Preparation

Reviews for FirstLight Home Care - Winchester, VA

Rating: 5.0

January 2017
I am a current client
Home care through FirstLight Home care has provided our family with the one-on-one communication and caregiving that we wanted. Our caregiver doesn’t have to run and help other patients like the caregivers from other companies had to. We are provided with dedicated time for both the patient and us as a family, where together, as a team our plan is discussed, designed, and carried out. From getting out mother out of bed in the morning, into the bathroom, cleaned up and dress, fixing her breakfast, ensuring she has had her medications, and just talking with her is awesome. And then, the caregiver follows up by cleaning up for us, which is perfect. When questions or issues arise, we can immediately address them as a team. When we need additional services or just a change, we can reach FirstLight in a number of ways: by phone, text, or emails. The office personnel listen and work with us to address our needs. From our experience, the caregivers that we have had are trained not only in caregiver for the elderly, but also in a variety of other health issues. They have been on time, neatly dressed, and if they will arrive late we are notified before-hand.
December 2016
Dennis, I am a current client
First of all, I would like to recognize FirstLight Home Care’s home health aide Tracey. She is outstanding and dedicated to first-class health care services. Her support accommodating me and my personal goals has exemplified the trust sense of caring client support and best home care service. She is an extraordinary and exceptional home health aide, she is compassionate in nurturing my everyday needs as a retired disabled Veteran. Tracey provided high quality companionship, ensured the home environment was clean, safe, and accessible, COPD exercise assistance, and more importantly enhanced my level of independence by 60%. We are very thankful for FirstLight Home Care's services.
January 2016
I am a past client
FirstLight Home Care of Winchester was extremely responsive to my mother's needs. She has Alzheimer's and I needed assistance with bathing and dressing her. They were able to accommodate the bathing services and now I am able to keep my mom at home longer.
January 2016
I am a past client
Our family used FirstLight Home Care of Winchester to help mom with her needs so that she could stay in her home. They provided loving and compassionate care and made her feel secure. The company provided a consistent Aid and matched the perfect caregiver to our mom's personality. I would definitely recommend FirstLight to anyone looking for help for their loved one! 5 stars!

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