Colonial Oaks at Pearland

2940 Cullen Blvd Pearland, TX 77584
Rating: 4.0
13 reviews  |  Write a review
Providing Assisted Living and Memory Care
Speak with a Pearland, TX senior living advisor now. Call (888) 456-2736

About Colonial Oaks at Pearland

Colonial Oaks at Pearland is an assisted living facility located in Pearland, TX 77584. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for Colonial Oaks at Pearland

Rating: 4.0

February 2020
Consider This, Other
My grandfather was a resident at Colonial Oaks at Pearland and he wore a pendant around his neck to call for staff when he needed assistance. It would take 2 hours or more before anyone would respond and they seemed more concerned in turning the alarm off when they came in the room, then finding out what my grandfather needed. The food portions were quite small and if he wanted seconds, it was denied as he was always told there was no more food left. If he wanted food after meals, he was required to keep snacks from what family brought in or what he could buy if they went to the grocery store. The trips outside the facility were frequently canceled that were supposed to allow residents to go shopping for groceries or personal items, but the one van they had was broken so often that inevitably the trip would not occur. The main entertainment was Bingo, and there was no real outside grounds to walk around. The little central outdoor courtyard did not have any lounge chairs set out or outdoor activities scheduled there. There was an unreasonably long wait for mealtime service. It was a common experience for my grandfather to go to his table and be forgotten. A busser might pour you some water, but your server is busy elsewhere and the manager is either dealing with some other issue or simply out. There you sit, no acknowledgement of your presence. Sure, things get busy, but it was not uncommon to have to wait 30 minutes to an hour before being served when they had shown up on time in the dining room. It was too long of a wait for my grandfather most days. The cable provided was basic with limited selection, and my grandfather had no ability to fast forward past commercials, or to record any programs as it was not standard. If you wanted that kind of service for your TV, you were expected to not only pay for the exorbitant Assisted Living fee but also pay for a separate TV subscription out of you own pocket (essentially paying twice for the cable service)! The cost charged at Colonial Oaks at Pearland is quite pricey for a place that seems altogether understaffed or at least with a staff that does not seem highly motivated. I would recommend looking elsewhere for your loved ones if you seek attentive care.
November 2015
Majority Good and Some Bad
They sometimes do not have enough care givers. Mom needs assistance walking to the bathroom and has to wait for a long period for assistance, during these shortages. They advertise that they ha... read more

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