Who We Are
Caring Crossroads Home Care 24/7 care is a in-home service provider
that assists individuals and families. We are dedicated to helping
our clients lead dignified, independent lifestyles in the comfort
and safety of their own homes carefully assessing and fully
understanding their needs and selectively placing trained personnel
to meet these needs.
In Home Assessments
Non-medical Assessments are conducted to find clients' functioning
capabilities, to identify their needs, and to determine what services
are required to assist them attain and maintain optimum independence.
Who Can Obtain Service
Certain segments of the population will find our services especially beneficial such as people who are frail; elderly; housebound; terminally, chronically, or acutely ill; physically or mentally challenged; recently discharged from hospital; family caregivers; and accident victims. Our services are available to private citizens and a wide range of agencies, institutes, corporations, groups.
When Service is Available
Help is available 24 hours a day, seven days a week to conform to clients' needs and preferences.
Where Service is Delivered
We service the Iowa Quad Cities, Eldridge, DeWitt, Clinton, Maquoketa, Dubuque and Muscatine Region. If a need arises, we will strive to accommodate anyone who requires service outside this geographical area.
How We Provide Added Value
*We are committed to providing professional, ethical, and quality service.
*We guarantee client satisfaction and genuinely care about people.
*We have a strong background in client-centered service, case management, and care giving.
*We are experienced in making in-home needs assessments to help clients determine their own requirements and assist them develop care plans.
*We adapt our service delivery times to conform to our client's needs and preferences.
*Our employees are covered by comprehensive liability insurance, have undergone criminal record checks, and are bonded.
*Our employees are not only qualified, but also are compassionate, dependable, and trustworthy individuals who respect privacy and maintain confidentiality.
*We relieve clients of the worry that can occur when hiring privately as we carefully screen, train, and inform our employees thoroughly.
*We handle any issues that surface such as scheduling difficulties, illness, shift cancellations, arranging for substitute workers, and providing continuous supervision.
*We follow-up with our clients on a regular basis to assess service effectiveness and to make revisions that reflect changing needs and wishes.
How Costs are Determined
We charge a variable rate based on the type of service needed, when it is provided, and where it is delivered.
There are no costs for "non-medical" assessments. In some situations, mileage fees are applicable. Costs are worked out and discussed with clients prior to commencement of service.