Brookdale Port Charlotte

Our Dad can be a handful, and the staff at Brookdale are consistent with his care. Regardless the obstacle, mgmt. finds a way to make him happy. They go above and beyond, and we are indebted to them! They genuinely care about what they do, and tolerate unrealistic expectations, very gracefully. The mgmt. philosophy definitely trickles down. We are always impressed to see the mgrs in the trenches, with the aids and nurse, when ever the need arises. They are a team! Things aren't always perfect when dealing with personalities like our Dad, but we take comfort in knowing they actively work towards solutions. Something we never experienced at Dad's previous homes. He is happy, and we all have peace knowing they are looking after Dad, very well.

The reviews for Brookdale Port Charlotte really didn't give justice to our experience. Knowing nothing about assisted living and being faced with a difficult decision to move our loved one, their sales counselor took a huge weight off of our shoulders. Compassion, patience and consistency is what we have experienced from beginning to end. They really care about their residents and want to make a difference in their lives. If something isn't working, I guarantee, they'll make it work. Our loved one is doing better than we ever hoped, and that is solely because of the staff.