Ballou Home For the Aged

DO NOT SEND YOUR LOVED ONE HERE. The in-house staff is wonderful; however, the administration and social worker are terrible and treat your beloved family member solely as a unit of inventory. My family was not given a 30 day notice (not even a 24 hour notice) about transporting my grandmother out of the facility. My grandmother, who suffers from dementia, was forced out of her room for false allegations of violence, because a more notable figure in the town of Woonsocket needed the best room-her room. My family has been very involved with my grandmother's care and had multiple meetings. NOT ONCE was it ever mentioned that she showed signs of violence or aggression. The same week she was kicked out, my family had a meeting with a manager who stated that they were not considering transporting my grandmother yet, but only in regards to her level of dementia and the care she needed and what they are able to provide. NO MENTION of violence or any other reason Ballou states as to why they have the right to remove someone from their facility. For an elderly woman that has dementia, the experience was traumatic and very confusing. The staff that cared for her were completely perplexed as to why she was being removed. My family has a very open relationship with the staff, and the staff was approaching my family in tears because of how confused and sorry they felt. They had zero understanding or knowledge of why she was being kicked out on such short notice.