Aspen Senior Care

Rating: 5.0
17 reviews  |  Write a review
Aspen Senior Care
1385 South 740 East
Orem, UT 84097

In-Home Care Overview: Aspen Senior Care

We have specialized in providing in-home care to seniors in Utah Valley for over 14 years now. Our office is conveniently located in Orem, and we have a senior Activity Day Center in Provo. Our friendly staff is available to meet with you and your family and jointly determine the scope of care needed. Senior care is our passion, and we believe in treating each of our clients as family.

We specialize in assisting seniors in their homes by providing caregivers you can trust. Some seniors just need a few hours a week and others need a lot more. We do it all and tailor our services to meet the unique needs of each of our clients. We also provide peace of mind to their family members. We believe that there’s no better place to be than in the comfort of your own home.

We strongly believe in delivering the highest quality of in-home care. We know that our dependable and compassionate caregivers and office staff make all the difference. We are committed to providing the best in-home senior care in Utah. We’re an award-winning, licensed senior care agency with an exceptional reputation. We work closely with in-home care, hospice, and health care professionals and agencies to provide the best care possible and to maintain that reputation.

Aspen Senior Care specializes in providing in-home care services to help seniors feel safe and comfortable at home. Our clients’ comfort is a high priority for us, and we know that selecting your own caregivers can make all the difference. We carefully screen each of our caregivers and train them as Certified Companion Aides, Certified Nursing Assistants, or both. Our in-home care services are available anywhere from two hours a day to 24/7. We also have a registered nurse on staff to answer any questions and to make home visits as well.

Our Mission
Our mission is simple: To help seniors stay at home for as long as they desire.

OUR PROMISE TO OUR CLIENTS
Our Promise to you means you can count on us when strong family values and trusted care are your highest priorities.

We promise to always:

• Be caregivers you can trust in every situation
• Give you the type of service that will make you want more
• Be professional in all that we do and treat you with love and respect
• Follow the care plan on every shift and document what is accomplished

You are very important to us. In fact, we consider you our highest priority. So, each of us has made the above promise, and we have signed a poster-size version of it and displayed it in our offices as a reminder of our commitment to you. If for any reason you believe that we are not keeping our promise, please let us know immediately. We always want to make things right as quickly as possible. After all, a promise is a promise.

How do we help seniors stay at home longer…? We do it by providing quality care with compassionate caregivers you can trust. We do it by joining forces with some of the best home health and hospice agencies in the State. We do it by providing around-the-clock care if needed. We have a dedicated care team and we know the importance of being able to stay in your own home or with family during your final stretch of the mortal journey. It’s a blessing to many seniors and we deliver peace of mind to many family members.

We are not anti-facility. We just know that most seniors want to stay in their homes for as long as possible. Many times this can be until they pass away. We also know that moving a senior to a facility is usually the final move and the most difficult one because everything changes–their surroundings, their neighbors, their church house, and they have to leave many precious memories behind. It’s got to be the toughest move we ever make in life. That’s why we do what we do.

During our no-cost, no-obligation, in-home assessment, we will sit down with you and your loved one to determine the scope of care. During this visit, we will also:

⦁ Discuss matching you with the best caregiver
⦁ Assess your loved one’s personal care needs
⦁ Determine health care, medication, and nutritional needs
⦁ Discuss emergency response services
⦁ Determine homemaking and transportation services
⦁ Discuss service costs and payment options
⦁ And, Create a quality care plan for your loved one

AWARDS

We have been recognized time and again for our award-winning services. We are proud of these awards because they are all awarded by third parties and are a reflection of our diligent efforts and constant desire to provide excellent services on an ongoing basis.

WINNING BEST OF HOME CARE – PROVIDER OF CHOICE
We consistently win Best of Home Care each year. This is not easy to do, but it’s always a goal we have. We are pleased that our own clients are involved in us winning this award year after year. Home Care Pulse is a third party company that specializes in interviewing seniors and having them rate the services they are receiving.

Many agencies like ours flat out refuse to have their clients rate them by a third party because they know their scores would be mediocre at best. We love feedback and transparency. We also love to know what we’re doing right and where we can improve. That’s why we have no problem with our clients rating us month after month through Home Care Pulse.

We are consistently rated high by our clients in the following satisfaction categories: Compassion of Caregivers, Caregivers Appropriate Appearance, Confidence in Office Staff, Communication from Provider, Coordination of Schedules, Response to Problems, Service as Expected, Recommend Provider, and Overall Quality of Service. We credit our fine team of caregivers and office staff for making it happen.

Thanks to our clients and their families for providing ongoing positive and constructive feedback throughout each year! We are so grateful to be in your service.

ASPEN SENIOR CARE NAMED “CARING STAR OF 2019” FOR SENIOR CARE SERVICE EXCELLENCE
Aspen Senior Care is pleased to announce it has been selected as a “Caring Star of 2019” for top in-home senior care excellence. In ratings and reviews from family caregivers and cognitively healthy older adults, Aspen Senior Care earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor.

Aspen Senior Care is the only Caring Star 2019 agency in Utah, and overall Aspen Senior Care is among 253 home care agencies across the nation who earned the Caring Stars 2019 distinction.

DAILY HERALD’S READER’S CHOICE AWARD – BEST OF UTAH VALLEY
The Best in Utah Valley competition is held each spring by the Daily Herald. Readers choose and vote on their favorite local businesses, services, and products in Utah County. The Daily Herald counts the votes, chooses the top three in each category and the rest is history!

Aspen Senior Care has been voted Best in Utah Valley in the Home Health Care category for five years in a row!

UTAH VALLEY CHAMBER OF COMMERCE – BUSINESS OF THE YEAR
Our team at Aspen Senior Care loves working with the wonderful families in our community. We are honored to have received the Business of the Year Award from the Utah Valley Chamber of Commerce, a member-driven non-profit organization, which promotes local business and community prosperity.

Contact us today to schedule your free in-home consultation.

Care Services Offered by Aspen Senior Care

  • Medication Reminders
  • Monitoring Mobility
  • Respite Care
  • Toileting
  • Transferring
  • Alzheimer's/Dementia Care
  • Help with eating
  • Bathing/Dressing
  • Companionship
  • Errands/Shopping
  • Housekeeping
  • Incontinence Care
  • Meal Preparation

Reviews for Aspen Senior Care

Rating: 5.0

May 2019
Susan, I am a current client
Aspen Senior Care focuses on my mother's needs, they take care of her needs, and they prioritize her needs above everything else. They are friendly and kind and it makes it easier to take care of things in my life.
April 2019
Audrey, I am a current client
I have Macular Degeneration, and my caregiver helps me with meals, shopping, and other things that I can't see. Aspen has been very helpful that way.
April 2019
Becky, I am a current client
I really appreciate the Aspen caregivers we have. I'm a teacher so I work full time, and they've taken a lot of stress off of my sister and I. The caregivers get my mother up in the morning, do a lot of little tasks, and help with cleaning. They are very thoughtful in taking the burden off of us. They are really sweet and try to do everything they can.
March 2019
I am a current client
We are completely at ease with our caregiver from Aspen Senior Care because he is so attentive to our needs and gives his all to help us with what we told him we need help with.
March 2019
Elaine, I am a current client
The caregiver I have from Aspen Senior Care does a really good job and she does everything really well. She cheerfully helps me do what I need to have done.
March 2019
Margery, I am a current client
I couldn't live without my Aspen caregiver. She makes sure I have enough food to eat. She makes sure that I do the things that are necessary. She helps me with laundry. Sometimes she worries about me and calls me just because. She cares about me and I know that.
February 2019
Family of Roberta, I am a current client
To all the caregivers and staff at Aspen; thanks for all of your loving care and concern given to my mother over the past year. You've made a huge difference in her life, and we appreciate everything. Thank you!
February 2019
Diane, I am a current client
Aspen has been very helpful, cooperative, and professional. My husband needs someone to be with him at all times, and the caregivers from Aspen gives me breaks to leave. He has been very happy with them and they have been very professional and pleasant to work with.
February 2019
Vicki, I am a current client
I like that Aspen has been flexible with us and my mother's needs and that they are caring and consistent. They help me by providing the services that are most beneficial, like transportation, companionship, and meals.
January 2019
Alan, I am a current client
The caregiver from Aspen works very well with my mother. She is very capable and personable and they have built a very good relationship.
December 2018
Bonnie, I am a current client
My mom is receiving just ideal care from Aspen Senior Care and in a variety of ways. Not only in socialization and cleanliness, but also in feeding and general quality of life. It extends to the whole family. We have a great team!
December 2018
Shanan, I am a current client
Our caregiver from Aspen Senior Care is willing to go above and beyond, and do all the things we need him to do. He is always kind and finds ways to work around problems and has provided good and consistent care.
August 2018
Sandy, I am a current client
I have always been impressed with the caliber of the caregivers that have come to my home to care for my mom from Aspen Senior Care -- truly amazing! I speak often of your great services to people I come in contact with in my ward, my neighborhood, and community, and recommend Aspen Senior Care whenever there is someone in need of home care.
April 2018
Bonnie, I am a current client
Aspen's caregivers are more mature, so they seem to be able to take the time and think about what type of care is needed and address those issues. I've been pleased with all of the caregivers, they always go above and beyond.
February 2018
Aspen provided wonderful care to my mother when she was on hospice. I would definitely trust them to take good care of other family members as well.
February 2018
Bonnie, I am a current client
Aspen takes absolutely professional and loving care for my elderly mother and we really couldn't do it without their help. We have an incredible team working for us.
June 2017
Family of Gary, I am a past client
Thanks to Aspen Senior Care and all the people who came to help Gary. They were very kind and tender with him. We'll always be grateful for your help. Much love and thanks!
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