We have specialized in providing in-home care to seniors in Utah Valley for over 14 years now. Our office is conveniently located in Orem, and we have a senior Activity Day Center in Provo. Our friendly staff is available to meet with you and your family and jointly determine the scope of care needed. Senior care is our passion, and we believe in treating each of our clients as family.
We specialize in assisting seniors in their homes by providing caregivers you can trust. Some seniors just need a few hours a week and others need a lot more. We do it all and tailor our services to meet the unique needs of each of our clients. We also provide peace of mind to their family members. We believe that there’s no better place to be than in the comfort of your own home.
We strongly believe in delivering the highest quality of in-home care. We know that our dependable and compassionate caregivers and office staff make all the difference. We are committed to providing the best in-home senior care in Utah. We’re an award-winning, licensed senior care agency with an exceptional reputation. We work closely with in-home care, hospice, and health care professionals and agencies to provide the best care possible and to maintain that reputation.
Aspen Senior Care specializes in providing in-home care services to help seniors feel safe and comfortable at home. Our clients’ comfort is a high priority for us, and we know that selecting your own caregivers can make all the difference. We carefully screen each of our caregivers and train them as Certified Companion Aides, Certified Nursing Assistants, or both. Our in-home care services are available anywhere from two hours a day to 24/7. We also have a registered nurse on staff to answer any questions and to make home visits as well.
Our mission is simple: To help seniors stay at home for as long as they desire.
OUR PROMISE TO OUR CLIENTS
Our Promise to you means you can count on us when strong family values and trusted care are your highest priorities.
We promise to always:
• Be caregivers you can trust in every situation
• Give you the type of service that will make you want more
• Be professional in all that we do and treat you with love and respect
• Follow the care plan on every shift and document what is accomplished
You are very important to us. In fact, we consider you our highest priority. So, each of us has made the above promise, and we have signed a poster-size version of it and displayed it in our offices as a reminder of our commitment to you. If for any reason you believe that we are not keeping our promise, please let us know immediately. We always want to make things right as quickly as possible. After all, a promise is a promise.
How do we help seniors stay at home longer…? We do it by providing quality care with compassionate caregivers you can trust. We do it by joining forces with some of the best home health and hospice agencies in the State. We do it by providing around-the-clock care if needed. We have a dedicated care team and we know the importance of being able to stay in your own home or with family during your final stretch of the mortal journey. It’s a blessing to many seniors and we deliver peace of mind to many family members.
We are not anti-facility. We just know that most seniors want to stay in their homes for as long as possible. Many times this can be until they pass away. We also know that moving a senior to a facility is usually the final move and the most difficult one because everything changes–their surroundings, their neighbors, their church house, and they have to leave many precious memories behind. It’s got to be the toughest move we ever make in life. That’s why we do what we do.
During our no-cost, no-obligation, in-home assessment, we will sit down with you and your loved one to determine the scope of care. During this visit, we will also:
⦁ Discuss matching you with the best caregiver
⦁ Assess your loved one’s personal care needs
⦁ Determine health care, medication, and nutritional needs
⦁ Discuss emergency response services
⦁ Determine homemaking and transportation services
⦁ Discuss service costs and payment options
⦁ And, Create a quality care plan for your loved one
We have been recognized time and again for our award-winning services. We are proud of these awards because they are all awarded by third parties and are a reflection of our diligent efforts and constant desire to provide excellent services on an ongoing basis.
WINNING BEST OF HOME CARE – PROVIDER OF CHOICE
We consistently win Best of Home Care each year. This is not easy to do, but it’s always a goal we have. We are pleased that our own clients are involved in us winning this award year after year. Home Care Pulse is a third party company that specializes in interviewing seniors and having them rate the services they are receiving.
Many agencies like ours flat out refuse to have their clients rate them by a third party because they know their scores would be mediocre at best. We love feedback and transparency. We also love to know what we’re doing right and where we can improve. That’s why we have no problem with our clients rating us month after month through Home Care Pulse.
We are consistently rated high by our clients in the following satisfaction categories: Compassion of Caregivers, Caregivers Appropriate Appearance, Confidence in Office Staff, Communication from Provider, Coordination of Schedules, Response to Problems, Service as Expected, Recommend Provider, and Overall Quality of Service. We credit our fine team of caregivers and office staff for making it happen.
Thanks to our clients and their families for providing ongoing positive and constructive feedback throughout each year! We are so grateful to be in your service.
ASPEN SENIOR CARE NAMED “CARING STAR OF 2019” FOR SENIOR CARE SERVICE EXCELLENCE
Aspen Senior Care is pleased to announce it has been selected as a “Caring Star of 2019” for top in-home senior care excellence. In ratings and reviews from family caregivers and cognitively healthy older adults, Aspen Senior Care earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor.
Aspen Senior Care is the only Caring Star 2019 agency in Utah, and overall Aspen Senior Care is among 253 home care agencies across the nation who earned the Caring Stars 2019 distinction.
DAILY HERALD’S READER’S CHOICE AWARD – BEST OF UTAH VALLEY
The Best in Utah Valley competition is held each spring by the Daily Herald. Readers choose and vote on their favorite local businesses, services, and products in Utah County. The Daily Herald counts the votes, chooses the top three in each category and the rest is history!
Aspen Senior Care has been voted Best in Utah Valley in the Home Health Care category for five years in a row!
UTAH VALLEY CHAMBER OF COMMERCE – BUSINESS OF THE YEAR
Our team at Aspen Senior Care loves working with the wonderful families in our community. We are honored to have received the Business of the Year Award from the Utah Valley Chamber of Commerce, a member-driven non-profit organization, which promotes local business and community prosperity.
Contact us today to schedule your free in-home consultation.