The Hearth at Sycamore Village

611 W County Line Rd S Fort Wayne, IN 46814 (888) 848-5698
  Rating: 5.0   1 Review ❭    Write a review ❭

The Hearth at Sycamore Village is an assisted living facility located in Fort Wayne, IN 46814. Assisted living facilities provide care to people who require assistance with activities of daily living. This care setting provides an intermediate level of care for residents who cannot safely live independently, but do not yet need around-the-clock skilled nursing services like those provided in a nursing home.

Reviews for The Hearth at Sycamore Village

  Rating: 5.0 Based on 1 review Write a review ❭
  |  Jan 2018
I am an employee
I knew I had lost all faith in leadership at The Hearth at Sycamore Village when they told us, the staff, they no longer want to respond to call lights unless patients fall. They said they didn't have time or resources to answer call lights, if wheelchair bound patients called and needed help due to a toileting issue. They said they could just wait until it was time to round on them. Since when can older adults plan their bowel movements and why should they be subject to sit in soiled cloths for hours waiting for their turn? It was also very common for those in wheelchairs to also have to sit for up to an hour and a half after a meal to get taken back to their rooms. These were all people who were paying extra money... upward of $2300 a month, on top of their monthly rent for "extra levels of care". I was also told to always lie about our occupancy levels to families and professionals who ask. My partner who trained me told me to tell everyone we are always at 90% occupancy when, in fact we were at 68%. All these things are probably why they have major staff turnover and can't keep an executive director. The last one stayed for three months. So glad to be out of there and working with a leadership team NOW who has real integrity and compassion for the elderly population.
  |  Feb 2014
Good activities and lots of individual attention
This is a nice looking community, it is well kept and clean. The staff are all very friendly, caring, and professional, and the care they provide is good. They're able to provide the residents with... read more
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