The Cottages at Brushy Creek

My 84 year old mom was here for a week (March 16-23, 2019) after knee replacement surgery. I had to move her when I found out how they were treating her. She was supposed to get physical therapy twice a day and ice on her knee after. They only gave it once a day and not at all on weekends. No ice provided so her whole leg and foot stayed swollen. When I called to make sure they had her medication prescription from the hospital they said it was going to take five hours before the meds were delivered to the facility. Instead of planning ahead to have her meds ready they waited until I complained. She was without a pain pill for that whole time and was miserable. That should have been my first clue, but I live 3 hours away so thought maybe a simple mistake. Oh no when I called to get her medical records for the new place the manager kept giving me the run around. Also they only let my mom shower every other day since they did not have enough staff to supervise. I found that out later too. Unacceptable.