Sunrise at North Hills

615 Spring Forest Rd Raleigh NC 27609 (888) 848-5698

Reviews for Sunrise at North Hills

Rating: 3.8 Based on 10 reviews Write a review
 Jun 2017
My mother lived at Sunrise at North Hills from October 2016-June 2017. Positive: Overall, it was a great place for her to live and reacclimate after a brain injury. The facility is beautiful, well-kept, and has a positive energy about it. They always have fresh flowers on display and the community Labrador, Tilly, always greets you at the door. They have therapy services on-site and an abundance of activities all day long. My mother was able to have her small dog and even take him to the activities. All of the staff have good intentions and are very friendly. They have difficult jobs and they do them with a smile on their faces. Suggestions for Improvement: The Med Techs and LPNs at Sunrise at North Hills are absolutely wonderful, but the facility would greatly benefit from having more RNs on hand. RNs possess the level of education necessary to assess and manage more complicated illnesses such as Type 1 Diabetes. The staff failed to recognize their improper use of insulin needles and my mother’s subsequent symptoms of Diabetic Ketoacidosis, a serious and potentially life-threatening complication of Diabetes. Fortunately, I am a nurse and live nearby, so I was able to recognize the severity of the situation and take her to the hospital, but that was the duty of the Sunrise staff. They eventually learned to manage her Diabetes and did so very well for many months afterwards, but the ordeal was stressful, expensive, and avoidable. Therefore, I would highly recommend Sunrise at North Hills for loved ones with easily manageable chronic illnesses, minor disabilities, or those in need of respite stays.

We were satisfied with it. They were friendly and caring.
 Jul 2015
We were satisfied with it. They were friendly and caring. The food was well prepared and pretty appealing looking. There are little things that need to be better coordinated for a respite stay vs a... read more