We spent four months seeking the right facility for our aunt. It's a very overwhelming experience with many advertisements on the web & each facility making claims of the best care. Seasons at Southpoint impressed us as a result of the friendliness & empathy of the staff. They were not simply focused on "filling a bed". They were clearly concerned with ensuring that Seasons was the best fit for our aunt. We researched each facility via online reports from state and county inspections. Seasons has been a five star facility for eight years with no demerits...This kind of record is almost impossible to find. Our aunt entered Seasons in July 2016. We have been delighted at her adjustment to the environment. Everyone from maintenance and housekeeping to nurses and management have gone out of their way to get to know our aunt and help her adjust. This is obvious by the way our aunt reacts to the staff often getting and giving hugs with a big smile.. Staff all greet her by name & clearly care about her. Most impressive is the fact that Season's actually does customize activities for individual residents based on their needs & abilities. Our aunt is a retired hairdresser & the Activity Director came up with the idea to provide her with wigs to style which she loves! The director, Matt Cross, is very hands on. In spite of a busy schedule, he has an open door policy and every conversation we have had with him has provided us with knowledge, answers to questions and tips for helping our aunt.