Went to plan services for a parent. We had already decided that we wanted cremation, per parent's wishes. The representative at PR Memorial literally went on a speech "bad mouthing" cremation.. How horrible it is and that it wasn't right, etc. I thought this was very unprofessional. He changed our minds (which we later regretted) and we went from a $800 cremation to a $6000 funeral package (which with a simple signature he also financed with monthly payments. IF you have a plan in mind, stick to it. Honest facts of my experience.