Oakwood Village East Health and Rehab Center

5833 American Parkway Madison, WI 53718 (888) 848-5698
  Rating: 3.0   2 Reviews ❭    Write a review ❭

Oakwood Village East Health and Rehab Center is a nursing home facility located in Madison, WI 53718. Nursing home facilities are for elderly people with chronic health conditions or injuries that require long-term care, constant monitoring and 24-hour-a-day availability of doctors, nurses and health care aides.

Reviews for Oakwood Village East Health and Rehab Center

  Rating: 3.0 Based on 2 reviews Write a review ❭
  |  Dec 2017
I am a past client
My mom stayed at Oakwood Village East Health and Rehab Center for a few months to recover from a fall and broken hip. Her condition was complicated by other ongoing health problems. Some of the staff here clearly care about the patients and some could not care less. Several of her personal belongings were stolen, and the facility has made no attempt to recover them or apologize. Mom's wishes were ignored and she was left in tears, feeling violated by being forced into treatments against her will. Their billing department has repeatedly sent me bills for 10's of thousands of dollars that we do not owe. Bills they received from ambulance services in her name were not forwarded, nor were calls to them from the ambulance company returned, so those bills were sent to collections while her family new nothing of the problems. I would not send your loved one here. I feel incredibly guilty that I chose this place and subjected my mother to one problem after the other.
  |  Oct 2017
Was in Oakwood Center in April and May. I was in for extensive rehab! The entire staff were excellent. Loved all the therapy individuals that made my stay more comforting and understood me. There was one particular nurse who actually looked out for me and one assistant behind desk that would sit/listen. There were MANY choices of activities and encouraged All residents to spend time outside of room to get to know a few people. I was youngest individual at time...so was at first intimidating. Staff made transition warming/comforting. Social worker was great! I even was able to leave center earlier than expected as they all believed in me during stay. Was allowed open pass to leave facility as to attend own church services (church pickup/drop off) as long as communication was open/honest. Only discrepancy was between director and ourselves upon entrance. That was immediately dealt with and rest of stay was of all expectations. Will be going back to visit! This facility goes directly by book and follows to a "T". If I had to go back and had to permanently stay...this place truly would be where I would stay until the end!
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