Heron House Indian Rocks

2050 East Bay Drive Largo FL 33771 (888) 848-5698

Reviews for Heron House Indian Rocks

Rating: 2.8 Based on 4 reviews Write a review
I interviewed this provider
 Nov 2016
The staff is expected to know how to care for dementia and Alzheimer's patients, but are untrained. Heron House is interested in census, not appropriate care for these very fragile residents. Management is not sensitive to their needs and have a cavalier attitude . One resident breaks lamps, yells day and night, flips over tables and tries to get into visitors cars daily. But she has plenty of money and therefore compromises the peace and safety of all other residents. Right next to a busy street with open doors, residents who have a tendency to wander are in danger. Staff retention is zero...for a reason. By the way, the chef quit, so fresh food options are questionable.

I am a past client
 Nov 2016
The staff of Heron House Indian Rocks is kind and friendly. The rooms are big and spacious, and the food is very fresh. Highly recommend.

I am a current client
 Nov 2016
My parents were able to transition from home life to assisted living thanks to the great staff at Heron House Indian Rocks. They decorated their room just they way they wanted it, partake in many fun activities, and eat fresh meals every day. The facility is clean spacious. I highly recommend Heron House

I interviewed this provider
 Sep 2016
I am the Guardian for my Uncle and live in another city. I depend on information found on the internet to find caring experts to help our family as we navigate the best options as my Uncle's very fragile mental state worsens. Dementia is setting in with the onset of Alzheimer's to be expected. I contacted Heron House many times to learn about their memory care program. Their website advertises a community composed of memory care life skill stations and individualized care. After many attempts with no answer, my aunt in Saint Petersburg stopped in. My aunt was shocked to find that Heron House does not have a memory care program, and there could not be a tour of the memory care life skill stations with other residents in the program, because they DO NOT HAVE ONE! If the company lies about this, there is no limit to what else must go on here. Please exercise due diligence. For me, and my family? Two thumbs down!