What a shame! Harbour Pointe Retirement was purchased by a large corporation about a year ago and everything except the rent has rapidly gone down hill. The food that had been excellent is terrible and they have taken away the special choices. It is obvious that they are serving food that is cheaper to purchase. The activities are fewer and they try to offer things that are at no cost, such as coloring as an activity! They have been remodeling for nearly a year. The carpet was so poorly done that the seams don't match the pattern and you get dizzy when you look down. They have taken away a dining room and the pool table. Many residents used to gather to visit in front of the fireplace to visit. They took out most of the carpet and replaced it with some kind of cheap vinyl. The smaller carpeted area is not friendly for the residents. They now have 4 chairs that face each other! They are too heavy to move so they can't even look at each other if there are 5 of them together! The place has been ripped up for so long and yet a heavy rent increase.

I think the staff at Harbour Pointe Retirement listened to us in terms of my loved one's situation and worked well with us with his level of care. They were attentive to what he would need and what... read more