Fairwinds - Rio Rancho

920 Riverview Dr SE Rio Rancho, NM 87124 (888) 848-5698
  Rating: 4.5   37 Reviews ❭    Write a review ❭

Fairwinds - Rio Rancho is an independent and assisted living community for seniors over the age of 62. Our community is active and offers planned programs both on and off-site. Rio Rancho features elegant dining, patios off first floor apartments, beautiful mountain views, activity areas and a country store. We are conveniently located near the local senior center and the grocery store.


Reviews for Fairwinds - Rio Rancho

  Rating: 4.5 Based on 37 reviews Write a review ❭
  |  Jan 2018
Other
They can't keep a chef or kitchen staff at Fairwinds - Rio Rancho. They've had 4 or 5 in the last year. We've had food cooked with rancid oil. I've thrown away food that smells terrible and I couldn't identify. They use pressed chicken loaf and call it roast chicken and use cubes of it in their soup. They've promoted the concierge to Manager of the facility. She has no facility management experience. Urine stains and smells on the carpet in front of the elevator where dogs wait. Unresponsive maintenance worker. Once put on the glass cover of the ceiling fan light over the living room wrong. Several days later as I passed it came loose and dropped on the carpet--it could have been my mother-in-law's head. When he has told about it he said, "I just propped it there because I was coming back to do it right." The elevator to the 3rd floor is broken again and has been out of order for a week. The last time it was out of order for 2 months. People have been walked down a floor with heart issues after calling the ambulance because there was no way to get a gurney to their room. Nice entrance--lots of hype.
  |  Dec 2015
Very nice
Fairwinds is pricey, but they do offer quite a few amenities. The facility is very nice and always clean. The staff is gracious and pleasant. The food here is good. The other residents seem happy a... read more
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