Carlton Plaza of Sacramento

1075 Fulton Ave Sacramento, CA 95825 (888) 848-5698
  Rating: 4.5   14 Reviews ❭    Write a review ❭

Carlton Plaza of Sacramento, located in Sacramento, CA is a community open to adults age 55 and up, and provides independent, assisted living, and memory care options for residents. The resort-style community provides meals, complimentary transportation, activities 7 days a week, and more. A 24-hour awake staff serves residents of this lovely 3-story building, and provides assistance with a variety of medical needs. A nurse is also available for residents. Staff members are fluent in English, Spanish, and Filipino. Dogs and cats up to 25 lbs are allowed.


Reviews for Carlton Plaza of Sacramento

  Rating: 4.5 Based on 14 reviews Write a review ❭
  |  Jan 2018
Other
My rating is below one star. Both my parents lived at Carlton Plaza. A few months after moving in, my mom became a resident in the Memory Care Unit and was only there for a short time. During her first week in the Memory Care Unit, she had a fall which required a doctor visit for a black eye and abrasion above her eye. On a later occasion, when a family member arrived to visit her, she could not be found. When she was located, she was found naked in a male resident’s room in the closet. We immediately began to look into relocating my mother. It was only after we had relocated her, that we discovered during a doctor visit for symptoms my mom began to have during her stay in Carlton Plaza Memory Care that she had contracted a sexually transmitted disease. Many years later, my dad had an overnight stay (total of only 9 hours) in that same Memory Care unit. When I arrived in the morning, I found him soaking wet all the way through to the bed, blood on the wall and floor adjacent to his bed. I determined it was his blood from an injury sustained from an unwitnessed fall that occurred during the night. I was never informed of the incident when it occurred, or the next morning when I arrived. I personally discovered the injury with the help of a caregiver. While Carlton Plaza does have some good caregivers, there are simply not enough of them to keep residents safe. I would never recommend Carlton Plaza Memory Care unit to anyone.
  |  Dec 2015
Friendly and Accommodating
The one thing they can improve on is maybe a better orientation for the initial move-in. Other than that they were very friendly and also very accommodating and have always answered any questions t... read more
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