Beyond terrible! First day, sister fell and was sent to hospital. We were notified but they didn't know which hospital she was at. Being new to the area, we found her at the fifth!!! She was evaluated by Registered Nurse and placed in Assisted Living. One month later, we were told we had to put her in their Alzheimer's Unit. "Memory Care", Alzheimer's Unit has overworked and exhausted caregivers as well as major turnover. We spoke to the Director, R. Park, numerous times but he said changes couldn't be made because of budget! We were PAYING $6,000/month!!! There are NO activities in Memory Care; list is put up each day for visitors to see, but the Social Director told us she didn't have time to go there. We brought several videos which sat for 2 months. No one knew how to start the recorder! Residents are placed a dinner table 20 minutes before food is served. Residents wait 15-20 minutes for help because of falling out of bed or needing to go to bathroom. Had 3-month advanced appointment for my sister to go to Tucson Cancer Center. We notified personnel the day before, but they FORGOT to take her. We moved my sister out of Brookdale. PLEASE do not send loved one here.