Brookdale Kennesaw

2800 Jiles Rd NW Kennesaw GA 30144 (888) 848-5698

Reviews for Brookdale Kennesaw

Rating: 4.3 Based on 12 reviews Write a review
 Oct 2017
Brookdale Senior Living establishments are dangerous! There are so many complaints all over the web, they shouldn't even be able to operate. I've sent a letter to Andrew Smith, CEO/President, and 52 other people, organizations, agencies and government agencies. My mother was admitted to Brookdale following major hernia/stomach surgery. Although they were aware she was coming, not one person greeted nor ever saw her the 1st entire day and night. A stranger showed her to her room. She pushed the nurse call button many times but not one person ever came. In pain and unstable on her feet, she made her way to the restroom. Having diarrhea while trying to make it, she pulled the EMERGENCY cord but not ONE person EVER came, NEVER!!! This was her 1st day and evening there. She also never received meds nor dinner/food. The facility NEVER CHANGED HER BEDDING in 7 days and 6 nights. There were no bed rails for her safety although 3 different people told her 3 different times they would bring them. In her satisfaction survey they sent, she commented "This was a place to go to die." My mother never complains but she has now, understandably so. This huge corporation appears to only care about money, not health care or safety. A high probability of post traumatic stress disorder, or worse, is possible to those who stay here.

Nice smaller community
 Jun 2015
We've had a great experience with Brookdale Kennesaw so far! I don't get to visit often myself as I live out of state, but I hear nothing but good things from my loved ones in the area! The facilit... read more