When my mom went to a residential home care facility this past December from a corporate Assisted Living facility, we found out that her address could not be forwarded to a home address from a business address. Even met with the postmaster who knew exactly the facility we were talking about and said there is nothing he can do about it. So apparently from now to eternity any mail we could not get forwarded or may not even know about will go to her old facility and we will have to hope they will forward on forever. We would have got her a P.O. Box or had all her mail come to my home if we had been told about this. It has been a huge problem, especially during tax season trying to get her financial statements to prepare her taxes. So be sure to ask about what their mail forwarding practices are before move-in. We could have avoided this so easily if we just knew to ask.