Okay here is the deal. Mom has dementia and is in the NH in another state. I call there about twice a week and go visit about once a month. Nearly every time I call there they go looking for her and hand the phone to her and say here is the phone, "Hon." I want them to call her by her name. When I visit it is the same thing. They call her Hon. I think this is disrespectful and talking down to her. I mentioned it to the Director of Nursing and she made light of it and thought it was no big deal. Is she right? Am I making too much of this? Am I too sensitive? She has a name why can't she be called by that name? Otherwise Mom seems to be treated with respect and it is a good NH form what I could see. I just don't like this Hon thing.What is your opinion of this?